Something in the world of floating have you stumped?
Show Highlights
In the very first episode of the Daily Solutions Podcast, Graham and Ashkahn introduce themselves, lay out the concept of the project, and share how to submit your float-related questions.
Float Tank Solutions will be releasing a podcast episode every day, with each episode focusing on a question or topic related to starting, running, or growing a float center. They’re created to be easily digestible — short and to the point, and always published along with a full written transcript.
Want to dive into advanced sound-proofing tips? Need to know how to measure your serviceable available market? Curious why your tank water is a weird color (and what to do about it)?
Subscribe now to get daily solutions to your float tank questions.
Get to know some of our companies
Float On – our float tank center.
Float Tank Solutions – resources for starting, running, and growing your float center
Float Conference – the largest gathering of float enthusiasts.
HelmBot – software to run your wellness business.
Coincidence Control Publishing – floatation publications.
Show Resources
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: You’re listening to the Daily Solutions podcast. This is our very first episode.
Ashkahn: Yeah, welcome, welcome. Glad to have you here starting this journey with us.
Graham: Yeah and I guess before we get started in the actual podcast, we just kind of wanted to introduce ourselves a little bit for those of you out there who may not be as familiar with us as we are.
Ashkahn: Yeah, so we are two of the owners of Float On. We have a float tank center.
Graham: Woo, we have a float tank center.
Ashkahn: We did it. We did it. So yeah, Portland, Oregon is where we reside. That’s where our float tank center is, and we opened our doors back in 2010.
Graham: Yeah, and back then we just had four tanks when first opened up.
Around 2012 we expanded to six tanks, which is what we have now.
Ashkahn: Yes, so it’s been a very exciting journey for us. 2010 was a very different place in the world of floating, and we’ve gotten to see everything kind of expand and grow and explode and all the amazing things that’s happened over the last six to seven years. It’s been really a pleasure to kind of be along on this wild ride.
Graham: Yeah and somewhere along the way as well, we started branching out beyond just running our own float tank center and kind of doing some other projects. One of the first of those was Float Tank Solutions, which this podcast is a part of. Float Tank Solutions is our consulting side of things. So once we opened up a float tank center, all of a sudden, which is unexpected, we started getting crazy amounts of emails and phone calls from people who were thinking about opening up their own float tank center and had just a bunch of questions for someone who’d kind of been through the early process so far.
Float Tank Solutions was born out of wanting to actually provide some benefit back to the float world and teach people some of the things that we’ve learned during our time running Float On. We have a lot of free resources on there. They’re definitely worth checking out, from comparison charts for the different float tanks that are on the market to whole intro guides on the basic concept of floating that you can give to your landlord or investors, or anything like that. And a really extensive blog that you can go through. It has at this point hundreds of posts. I think I counted the pages, it’s something like 700 pages at the time of recording, is in our blog.
So kind of a wealth of free info out there that you should definitely avail yourself of. We also have some paid products as well and have been helping centers open since we started Float Tank Solutions in 2012. Things like business plan template and construction plan. We do a three-day training out in Portland every month that usually has about five or six perspective float center owners that come out and learn from us what goes into a center. So a bunch of things very much centered on helping other float tank centers get open.
Ashkahn: Yeah.We’ve done a handful of other projects in the years since we’ve been open, as well. We put on the Float Conference that happens every year, which is definitely a ton of fun. We also make The Float Helm software to run your center in terms of scheduling point of sale and a lot of other kind of backend center operations.
Graham: I guess the last thing that we do is some book publishing as well. We’ve put out both some books inspired by floating and art work, and a cook book inspired by floating and also some old John Lilly books. That’s Coincidence Control Publishing, is what that one is called.
Ashkahn: Yeah, and I guess in addition to that we just do whatever sounds fun for us sometimes too. We recently went on a giant float tour where we took an RV around the United States and Canada and visited 172 float centers over the course of three months while driving around. Mostly just because it sounded like a preposterous amount of fun, and it was. It was a huge amount of fun.
Graham: The premise of this podcast is really just to continue that trend of helping out the industry and sharing what information we can. Specifically in this case, we really wanted to hear from other people who are out there either running a float tank center or thinking about getting their toes a little bit salty in the waters. So taking answers from people and actually just answering those questions in a short conversational format.
Ashkahn: We have our three-day training apprenticeship program where we get to say a lot of information in structured ways. We have our blog post, which take a lot of work to put into a form that feels like a comprehensive post on a subject. At the end of the day, when we grab beers over the float centers and we’re talking to people at the conference, or just casually hanging out with float people we end up having these really nice valuable casual conversations about all sorts of weird little topics that don’t always come up when you’re going over the grander things you need to be thinking about.
This podcast really seemed like a nice way of getting some of that information out, these bite sized attempts at talking about some of the smaller and more detail-oriented sections of open and running a float center.
Graham: I guess so much of the knowledge base out there for float tanks is so wishy-washy. We’re still in the early stages of this industry, even though it’s really popping and growing at this fast rate. So we try to make our blog as comprehensive and thorough on different topics as we can, but so many of the topics out there, you just can’t even do that. There’s almost not enough information, and so the idea of having something that’s just a little more conversational, where we can really quickly go over how we don’t really know what’s going on, and what you can look into a little bit more, and where things might head just sounded appealing to us.
Ashkahn: I have a suspicion that you’re going to hear us say we don’t really know, probably a number of times, in many episodes to come.
Graham: So thanks for tuning in to listen. That’s the basic premise of the show. We’re planning on releasing one of these every single day, so get ready for a load of Graham and Ash content.
Ashkahn: And please send us your questions. This show will all be focused on answering questions that people have so let us know what you want us to talk about.
Graham: Yeah, and you can do that online at floattanksolutions.com/podcast. Feel free to also just shoot us an email. Our contact information is up on our website as well.
Ashkahn: Yeah, I mean if you want to send us Morse code messages we can accept those, and carrier pigeons.
Graham: I’ve heard that if you put stamps on a watermelon and actually send it through the mail, it will arrive at its destination. So if you want to send us a watermelon-based question, you’re free to do that as well.
Ashkahn: Yeah, and mail it, made with the seeds inside. I mean that sounds great. Yeah, anyway you send it to us, we’ll try to answer it.
Graham: All right, and other than that, thanks for listening. We’ll be talking to you again tomorrow.
Recent Podcast Episodes
HIPAA Compliance – DSP 330
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required the Secretary of the U.S. Department of Health and Human Services (HHS) to develop regulations protecting the privacy and security of certain health information. This means that most medical information recorded by healthcare providers has to be stored based on a certain standard of security.
This is only just now becoming an issue in the float industry as centers are starting to accept insurance and medical referrals. However, this is still extremely rare. If this is something that may affect you personally, definitely research additional resources to make sure you’re in compliance.
Getting High (on air) in Float Tanks – DSP 329
Graham and Ashkahn light one up to honestly answer what they think about people coming into float centers high.
The guys share their experiences having Float On share a wall with a dispensary and the number of problems (or lack thereof) that it has caused over the course of many years.
Sit back, grab some munchies, and enjoy the ride with these guys.
What you Need to Know about UV – DSP 328
Have you ever wondered why the UV light on a float tank needs to be replaced so often? If the light is glowing, doesn’t that mean it’s working?
Ashkahn and Graham tackle everything you need to know about UV light, how it works in a float tank, and most importantly, how it can go wrong. This episode is dense with information useful for anyone who uses UV in their float center.
What’s going on with the MAHC? – DSP 327
The Model Aquatic Health Code is a document released by the CDC and has made waves throughout the float industry as this year it included a section on the ideal health department code for float centers as well as pools and spas. Some folks are worried about this because it may mean more rigid and unruly regulations in certain areas.
It’s been a few months since its release, so Graham and Ashkahn give an update to how it has impacted the industry and what it means going forward. Also, Ashkahn learns to abuse the show notes.
Logo Copycats – DSP 326
If you’ve ever looked at a collection of logos from various float centers, they can start to look a little similar. How do you avoid this when designing your own float center logo? Is it a big deal?
Graham and Ashkahn dish on logo design, the importance of simplicity, and a not so subtle reminder that the “don’t be an asshole” rule exists for a reason.
Latest Blog Posts
Should I Have One or Multiple Styles of Float Tank?
If you had every model and type of float tank you’d be running the Burj Khalifa of float centers, with an estimated 38 unique float tanks, which include pods, custom open pools, cabins, vertical tanks, and inflatable or portable float devices currently on the market (not even counting old models).
This is all to say that there are a ton of options out there when considering tanks for your center.
Whether you’re opening a two-tank center, or a bajillion-tank center, do you want all the same model, or will you have some variety?
Why ROI Calculators Suck! (or at least why you should use caution)
“What is an ROI calculator?” I hear you asking. “ROI” simply stands for “Return on Investment”. An “ROI Calculator” is just a tool that outlines the cost of something and generates what your anticipated profit will be over a certain length of time. Usually annually.
We should make a distinction between a simple ROI calculator (i.e. a widget built into a website with limited inputs), and a financial plan (complete with P&L, cashflow, and balance sheets). Both are going to try and do the same thing, but one is going to be far more detailed and accurate.
Roughly what we’re going to be talking about is a return on investment for your whole business, but return on investment can (and should) be used for lots of different aspects to your business to help you determine how best to spend your company’s money. Usually, though, that’s going to require a lot of detail that a simple widget can’t provide.
How to compete on price without slashing prices
Let’s say you’re a float tank center and more centers are starting to show up in your town…
Or, maybe you are that other center starting up a town that already has float tanks…
As new centers enter the market, the typical response is to run promotions on daily deal sites, promote large specials, and/or run Facebook Ads selling floats for much less than the usual offerings.
The best case scenario is this price slashing behavior subsides shortly after the neighboring center opens.
But what if it doesn’t? What if an existing competitor decides their new price is even lower?
How do you compete with a price slashing neighbor without competing on price?
Learn a few ways to make price a non issue with your customers…
Float On’s Halloween Spooktacular!
‘Twas briny, and the epsom groves fluttered with salt-bats, a lurking fog floating atop the murky bog. From the dark maw of silence came a guttural groan, an eerie utterance akin to those of monsters. From the depths of darkness, that groan turned into what mortals...
