Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

Listen up future float center owners! Every one of you has probably wondered “What exactly does a transition look like in a float center from one float to the next?”

In this episode, Graham and Ashkahn explain exactly how they do transitions at Float On and why they do it the way they do.

Show Resources

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Ashkahn: Welcome to the podcast today. We have a fun question here. It is, “What are the things that need to take place during a transition?”

So, there’s five things that need to happen in a transition. Number one is running your filtration system. Plenty of stuff that we won’t go into at this point but that’s just one thing that has to happen. You gotta run your filtration system.

Number two is a visual check of the float tank. I think this is important every single time you do a transition. You gotta just look at the float tank. Look in the water. Make sure everything’s fine. Most of the time, the most common thing you’re gonna find is a neck pillow, right? Someone was in there. They had a neck pillow. They didn’t take it out when they left and you gotta get it out of there. Second most common thing I find is a rogue earplug. So, an earplug that came out of someone’s ear at some point in the float. We specifically get bright orange ear plugs so that they’re easy to spot during these visual inspections of the tanks during our transitions. The third most common thing is maybe like a hairball or something, you gotta kinda skim out of there, perhaps.

Graham: I was gonna say a crystal that someone left behind.

Ashkahn: A crystal that’s around? I think that’s like the fourth most common thing.

And then, you always want to check for worst case scenario sort of stuff, which is also probably something that we shouldn’t get into in the scope of this here. Always checking in case something catastrophic did go down and you need to deal with that.

Graham: AFRs. Look that up if you don’t know what that is.

Ashkahn: That’s step one and two. Run your filtration system. Two, visual inspection of the float tank.

Graham: Actually, if possible, do those in the reverse order, too. Like, ideally if you can, you’re doing the visual inspection of the float tank before you actually run your filtration system, so if there anything in there, it’s not getting sucked in.

Ashkahn: Yeah, ideally. I think lot of float centers in practice have trouble doing that just because they’re running their filtration systems maybe before people are coming out of the rooms. So, that’s definitely ideal, and sometimes not entirely possible for all float centers.

Graham: I’ll say feasible.

Ashkahn: Feasible.

Okay, the third thing is basically getting salt off of all the major salty spots, right? Anything anybody touches at any point inside the room is gonna have salt on it. Grab bars, light buttons, handles to your shower doors, your float tank, the lip of the float tank, the front part of the float tank under where people get out.

Graham: Every single thing in the room.

Ashkahn: Everything! Just everything is gonna have salt on it, and you gotta get that salt off. This step is where a lotta construction stuff comes in. There’s a lotta tricks you can do with how you build your room that makes this specific step as easy as possible, the biggest one being putting your showers as absolutely close to the doors of your float tanks as possible. Things like floor drains everywhere, proper slopes, color. The color you choose for things is really important for this. That kind of brushed nickel handlebar might be really nice and modern-looking, but you’re gonna want the white one, because that one’s gonna hide salt a lot better. So, as you’re wiping things off, if you miss a little nook and cranny somewhere, it’s okay. It’ll be really hard to spot. In general, the area that they’re touching is gonna be cleaned off, so colors, and kind of white, off white, colors with speckled bits of white mixed in to their patterns.

Graham: Mineral salt crystal designs on your walls.

Ashkahn: I did have someone suggest to me once, “Why not just build the room out of salt and that way, as people get it salty, it’ll just make the room stronger?”

Graham: I know. It sounds amazing. I don’t know the logistics of that, but it sounds amazing.

Ashkahn: So getting salt off of everything is another good step.

Graham: This is also where our pitch-black floors that had a gap of like three feet between our float tank and our shower with giant doors on our showers was really not a good idea.

Ashkahn: That was what we started as. We learned real fast. That was a big mistake.

So, getting salt off everything. The other step is sanitizing everything. You wanna go in and make sure that someone is not gonna spread disease to somebody else through being barefoot in the same place or having a skin rash and touching a handlebar or something like that. You can get whatever sanitizer you prefer. Most of the off the shelf items out there ranging from bleach to more industrial versions of Simple Green to various things like that are gonna have the capacity to sanitize between people and really, the important thing that I didn’t know before getting into the whole float tank world with all these different cleaning products you using is they all have kill times associated with them. If you just spray it on and wipe it off immediately and you don’t let it sit on the surface for the amount of time it’s supposed to sit there, you’re really not cleaning in the same way that you think you’re cleaning.

Basically, you can read the back of the bottle or sometimes it’s on the website for these different products. The EPA actually registers these products for different usages. You can actually go look up and they’ll say, After 30 seconds, it kills this list of things, and if you leave it on for a minute instead of 30 seconds, it’ll also kill this list of things, and if you leave it on for 10 minutes, then you start killing norovirus and certain fungi and stuff like that.

Look at that and make sure you’re doing it right. Often, the range you’re looking for is probably around a minute in terms of when you’re leaving it on there, so that’s something you gotta build into your transitions, too. You gotta spray down, and know that you’re leaving it there for a minute. Maybe you go do some other stuff before coming back and actually wiping it off.

Graham: You might be surprised once you actually look up those kill times how long some things take. Some things might have a 5 minute, or we’ve even seen things with a 10 minute kill time on certain items. A lot of times, if you’re not choosing the right kind of sanitizer for that, it can really cause issues.

Ashkahn: Yeah, some products, like the most basic version of Simple Green, I think, will never achieve certain kill rates even if you left it on for hours, as kind of even more industrial versions of Simple Green will in a minute. The Pro D5 is a slightly weaker version.

Graham: We call them Complicated Green.

Ashkahn: Yeah! Actually properly sanitizing things. You’re basically just trying to hit anything that someone is contacting, right? So the ground, the handlebars, the light button, stuff like that. Places that one person’s gonna touch that the next person’s also gonna touch.

And the last thing is replacing everything in the room that’s been used, like the towels, the robes, the earplugs, all of the stuff that we talked about before. You need to get all that stuff out and put new stuff in. We actually have a good method for trying to do that as fast as possible.

Graham: We do pretty much a full basket swap with all of the little things that go into a room, and grab the extras like the sandals and the neck pillow when we’re leaving, but essentially, we do a full room swap. Anything that was in the room for one person, we just switch it out, get it outta there, bring in the new, fresh batch, and that’s regardless of whether these things have been used or not, just because even if you’re trying to reuse the things that haven’t been used by the previous floater, the time to sort through those and figure out what’s been used and what hasn’t is not during this crazy transition crunch time, right?

The time to sort it out is when everyone’s in float tanks and you have a fair amount of time in between floats to actually take a look at the earplugs and figure out whether someone’s used them or not. Slowly over time, we’ve just found that the more that we can encourage that, the more we can make that an easy process, fully swapping out everything in the room, the quicker transitions go, and the more confident that we are that everything is actually being disinfected between every person, and we’re not ending up with something like earplugs where one of them was used and the other one wasn’t, and the person folded it and put it back in the little earplug container and placed it perfectly back in the basket, which has happened.

Or, people re-fold their towels exactly like they found them in the room despite the fact that the towels are now used and salty.

Ashkahn: Everybody’s gonna use a towel. I don’t think anyone made it out without using a towel before. Someone, I mean, you gotta use a towel at some point in the process.

Graham: So the point is, switching everything out. Don’t check it on the fly. That’s really the way that you want to make sure that everything in your room is being exchanged.

Ashkahn: It really is just that quality control you get from that. It’s really, really hard to train yourself to remember to check the sandals every single time if they only get used one out of every six floats or something like that. When they’re not happening that frequently, it’s a very, very difficult habit to build, and ultimately too difficult. We couldn’t get people to do it and people were ending up with salty stuff and things like that.

So, just swapping them out 100% of the time solves that problem and it’s faster and it’s better for sanitation. It means you can clean things properly. If you have sandals that people are using from one person to the next, you can let them sit with that sanitizer for 10 minutes and get to that full fungicidal kill time, and then wash it off and let it dry before putting it back into the room. It really kind of is a win across a lot of different variables.

Graham: How many things was that? Was that five?

Ashkahn: That was five. That was five. Visual check of the float tank, running your filtration system, wiping salt off of things, sanitizing things, and replacing things that were used in the room. Those are the things that you need to do. And then, I guess, giving people a walk-through if they’re new is five and a half. Not everybody needs that.

Graham: Alright. There you go. Transitions explained. Chicka-chicka-bow.

Recent Podcast Episodes

Tank Topics – All About Research

Tank Topics – All About Research

The holidays are a busy time for float centers and it often means lots of new customers asking questions. This means it can be a really great time to brush up on the facts about floating. Fortunately we’ve formed a folio of fantastic studies for you to fancy. Feliz Navidad!

Tank Topics – Handling Difficult Customers

Tank Topics – Handling Difficult Customers

In every service business, there’s a running joke that someone likes that’s usually somehting along the lines of “this job would be great if it weren’t for all the customers!” (*cue laugh track and uproarious applause*), well, the boys have not shied away from talking about the difficult sides of running a shop like ours. We’ve got episodes about handling negative Yelp reviews, customers too intoxicated to float, and even what to do when it’s time to 86 a problematic client. 

Tank Topics – All About Research

The 2019 Float Conference Recap – OSP 09

You can tell this episode was recorded a little while ago, really close to after we all got back from the Conference. The boys are a little tired today, but they still have lots to talk about. 

Grashkahmn share their initial reactions to the Conference now that it’s being run by the industry as a non-profit. This is a nice episode especially if you’re looking for some insights on their behind-the-scenes perspective on this big industry event and how it has changed this year. 

Tank Topics – All About Research

Tank Topics – Health Departments

Something in the world of floating have you stumped? Show Highlights Hooo doggie! This is a big one! This Tank Topic is filled with useful information about what you should know before talking to health...

Tank Topics – All About Research

The Russian Float Conference – OSP 08

Graham and Ashkahn are back to give their recap on the Float Conference. No, not THAT Float Conference, the Russian Float Conference. 

The guys got to go speak at the float event on the other side of the world and are reporting back on what that was like, how their industry is shaping up, and some of the lessons we can learn about their industry over there. 

Additionally, Graham and Ashkahn lied to you. The show notes will not have a puppet show in them. 

Latest Blog Posts

How to Safely Reopen your Float Center

How to Safely Reopen your Float Center

As our communities begin reopening amidst this pandemic, float centers are straddling a line between wanting to run floats and making sure they’re keeping their customers and staff safe. The collective social fatigue and stress are palpable, and it’s apparent to many...

Checklist for Temporarily Closing Your Float Center

Checklist for Temporarily Closing Your Float Center

These are challenging times for all of us, and many float centers (ourselves included) have decided to temporarily shut down to help stop the spread of coronavirus. Our team got together yesterday to figure out what we need to do to put our shop into hibernation mode,...

Can Epsom Salt Kill Coronavirus?

Can Epsom Salt Kill Coronavirus?

NOTE: This article was originally published March 13th, 2020, last updated July 14th, 2020. While we want to make sure this advice is current, it is not definitive. We want to recognize the limitations of advice during a pandemic where information is updated by...