Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

In today’s Daily Solutions Podcast, Graham & Ashkahn dole out some advice on (not) running pumps when floaters are in your tanks.

The best case scenario if a pump goes on with someone still in it — their float is ruined. Worst case scenario? Their hair could get stuck in the filter or worse.

In our risk-averse society, these disaster scenarios compel us to set up safeguards to make sure they never happen. At Float On, we make it a point to never run a tank when a floater is still in it.

As they say, “Plan for the worst, hope for theta waves.”

Show Resources

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Graham: Today’s question is, “I’ve heard different things about running the pump while someone is in the tank. Is it safe or not?”

Ashkahn: Oh boy. Okay, okay.

Graham: I’m just going to shoot from the hip here and say I have serious concerns about running the pump when someone is in the tank.

Ashkahn: We should kind of give some pretext here about this is very much like our opinion, I don’t know.

Like every float tank can be different and there are subtle things that you can do with the way that your filtration system’s set up, and the piping and all that, that can change the answer to this question.

Graham: Now I feel bad about shooting from the hip so quickly.

Ashkahn: Shooting from the hip is part of it. It’s part of the game.

Graham: All right, so Ashkahn’s totally right. There are huge disclaimers that come along with this conversation.

Ashkahn: Let’s just talk about why it could be a concern, right?

Graham: So one of the things that is true about float tanks that isn’t necessarily even true about pools and spas and things like that, is that the pump tends to be, in a lot of float tanks, very close to where the inlet is.

Ashkahn: So we’re basically concerned about someone’s hair getting caught in the pump, and that having a disastrous result.

Graham: And you might have heard of things like entrapment or the Virginia Graeme Baker Act, the GBA, and all that stuff is more-

Ashkahn: It’s the Virginia Graeme Baker Pool and Spa Safety Act, is the official title.

Graham: Sorry. The VGBAPNSA.

Ashkahn: VGBPASA.

Graham: So the deal with that though is the idea of getting trapped against a suction inlet, not that your hair is going to get actually entangled in the mechanical parts of a pump, which makes, I guess, the possibility of entrapment or of something going wrong in a float tank, again one that has the pump so close to where the inlet is, slightly terrifying.

Ashkahn: Yeah, because in pools they have their pumps often twenty, thirty, forty, a hundred feet away in piping between where the pump room is and where these kind of inlets are in the pool, so it’s just slightly different logic with float tank. You are floating horizontally in this water, your head’s usually somewhere right near these things, depending on which way you’re floating in the tank.

So it’s very unlikely, for this to happen would be statistically like pretty crazy, but the consequences are so huge, which is why it makes it kind of a nerve-racking thing to think about. Like were this to happen to someone, it would be pretty bad.

Graham: And I should say I know of absolutely no one who this has ever happened to.

Ashkahn: And you’d have to have like two-feet-long hair, and all this, everything would just have to go just right. But at the end of the day there is, I guess it still seems, like a possibility at least in certain float tanks or certain setups, et cetera, with all those disclaimers. Which is why it makes us nervous.

We try not to do it, not just try, like we have certain systems set up in our shop to allow us to not run the pump while somebody is in the float tank.

Graham: Yeah, and at least in ours, we’re in those setups where we do, we have pump systems that are very close to where the inlet is in the float tank, so there is that risk if someone did have a couple-of-foot long hair, that they could get it entangled into the pump system, and so we’d rather get someone into a float late than risk rushing the other person out by turning on the pump in the room and risking their hair getting entangled.

Ashkahn: For us that’s a general rule, we do not run the pumps while people are in the float tanks, and for the same reason we don’t have our float tank controls on automated schedules either, because we don’t want the pump to just always turn on five minutes after the music or whatever it is.

We want a human being to actively make the decision to turn the pump on every single time the pump runs, and that way they always know to make sure there’s nobody in the float tank and that they’re actually kind of in control of the situation.

Graham: So it definitely puts some restrictions on the schedule and we have to do things like pay attention to when showers are going on the rooms, which is usually our cue that someone’s out of the float tank, we use the shower going on.

And we actually have shower sensors now, since we’ve opened, installed in our rooms, that let us know when the different showers go on for our different rooms, so we can pay attention without being big creepers and just kind of listen in the hallway for the various showers to turn on after we hit the music.

Ashkahn: And that’s about enough confidence for me. I guess technically in some weird scenario, someone could turn the shower on and go like get back into the float tank, and lie back down. But at that point it just seems so improbable that it’s hard to justify making plans around that.

Graham: Yup, and the other place that you’ll hit this other than just me and Ashkahn being paranoid, is health departments talking to float tank centers and them being paranoid about this exact same thing. We’ve even talked to health departments that are afraid about someone hopping back in the tank after they’ve gotten out and showered.

For them, even having a shower indicator might not be enough of a protocol in order to protect someone, right? Sometimes they actually want more extreme measures like you have to visually see the person or know that they’re out of the tank.

Ashkahn: Yeah.

Graham: So not very common but that’s the level, and it’s the exact same reasons that we’re scared are the reasons that they get paranoid again, even about someone hopping back in to get their wedding ring out of the float tank or something like that.

Ashkahn: So yeah, you know, and a lot of float tanks, there’s maybe a concern, some with long piping or just kind of different setups this kind of same logic may not hold true, but it’s at least something to keep in mind and to realize that it might not just be that you’re disturbing someone in the float tank when you’re turning the pump on.

There may be a kind of serious risk there.

Graham: Yeah, I still feel bad about shooting from the hip at the beginning. Is there anything else that we need to say here? Disclaimers at the end that we need to get out as well?

Ashkahn: Hopefully this has just never happened and won’t be a problem.

Graham: And we’re just paranoid?

Ashkahn: Yeah. That’s the ideal world.

Graham: All right, there you have it guys.

Recent Podcast Episodes

Thoughts on facilitating couples floats – DSP 85

First off, we’ll just say that Float On does not offer couples floats and never has. Graham and Ashkahn dive into their reasoning for that decision while simultaneously addressing some of the common concerns and benefits that go along with the practice. Some people say it helps get people into the tanks that wouldn’t try it otherwise. Some smaller centers rely on the added revenue per tank and increased exposure to the practice. It’s a complicated question and one that each center will likely have to consider on their own. 

What are average floater return rates? – DSP 84

Getting repeat customers is integral to the health of any business. For float centers, this is especially true. It can be worrying when we see our floaters leave the center, never knowing if they’ll return. There’s a very natural inclination to start tracking this trend to see if there’s anything you need to change about your business to attract repeat customers. Memberships are a natural way to attract repeat customers and can quickly become the lifeblood of your center, too. 

But how do you measure it? What time frame is acceptable to consider a repeat customer? If they don’t float within six months, does that mean you’ve lost them? If they float once and don’t return for three years, is that a success on your part or a failure?

Graham and Ashkahn tackle all of this and more this time around. Check it out!

How to handle ‘Summer Slump’ in your float center – DSP 83

Many a float center has hit their first summer and seen their schedule thin out. What causes this? Is it just a seasonal thing? What about places that don’t really have seasons? Or tourist towns? What exactly causes this and what are some good tips to combat it? Graham and Ashkahn address this phenomenon head on in this episode.

Addressing customer misinformation – DSP 82

Every float center owner has to deal with customers who get, maybe, a little overenthusiastic about the float experience. What is the best way to deal with customers who say things that are just patently false about the benefits of floating? Do you just let it slide? Do you correct them and potentially offend your customer? It’s not their fault, they’re just excited. It doesn’t seem right to punish them. 

This is definitely a tightrope walk type of conversation and it can have an impact on your customers and your reputation as a business, as well as the whole industry. As stewards of the tank, Graham and Ashkahn offer their advice on how best to have this difficult conversation and offer some resources to help with it as well.

Our Report on the Chinese Float Conference – DSP 81

Ashkahn went to China and brought another one of the owners of Float On along, Jake. The two of them share their experiences of visiting the Chinese Float Conference this year and learning about all of the developments in the Chinese float industry, which seems to have exploded in just the last couple of years.

Latest Blog Posts

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.