Something in the world of floating have you stumped?
Show Highlights
Graham and Ashkahn finally take the time to answer the most anticipated question of the year. Now their ever loyal and patient fans will finally get the answer they’re looking for.
Show Resources
The Float Conference – Buy tickets, see dates, schedules, get accommodations, maps… everything you need to enjoy this special event.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: And today’s question, we actually had coming in from a few hundred different listeners. So, I thought it was about time we addressed it, which was, here, let me pull it out here. “Tell me more about your magical and enchanting float conference for 2018? How can I go? How can I give you all of my money?”
Ashkahn: Wow. That’s a great question.
Graham: Yeah, well, and we really appreciate it.
Ashkahn: It’s on everybody’s mind. Yeah. So, thank you for that genuine question from people out there. So, we got a Float Conference.
Graham: Woo!
Ashkahn: Yeah. It’s pretty exciting. It’s been happening since 2012, so this will be-
Graham: I was gonna say since 1901. You really jumped on my joke there, you know?
Ashkahn: This will be our seventh Float Conference that’s coming up here, and it’s in Portland, Oregon. We’ve always done them in Portland, Oregon.
Graham: That’s more than you can count on one hand, plus an extra thumb.
Ashkahn: Yeah, which is, I mean, that’s the real milestone that most people are going for. It’s good. For those of you who’ve never been to the Float Conference before, it’s basically kind of like a giant party where everybody from the float industry from around the world comes out and gets to hang out together.
Graham: And some confused people not from the float industry, too.
Ashkahn: Yeah, very, very unaware that they’re in the middle of a float tornado. But there are sometimes we’re in different buildings, and people are like, “what is going on here?”
But yeah, it’s super fun. People come out from all around the world who run float centers and are generally kind of in the float industry, and they come all out to Portland, Oregon and we have a couple days worth of talks from things like researchers presenting their newest data, Justin Feinstein always brings his crew with him from his lab and they get to share kind of the newest information they’ve been researching over the year.
Graham: Which is always really exciting. It’s actually, I think that’s a lot of people’s favorite part is actually getting got see the data for what floats are doing to people, you know?
Ashkahn: Uh-huh. So, yeah. That’s cool. Big float centers around the world. We usually invite a few people like out to give talks, generally kind of cool, interesting people somewhat related to the whole kind of float universe.
Graham: And a handful of really boring speakers that we just sort of sprinkle in-
Ashkahn: We pepper in. Make the other people look better, you know?
Graham: Yeah, yeah.
Ashkahn: That’s the goal.
Graham: It’s all about dynamic range, I think is what they recommend for conferences, you know?
Ashkahn: So, it is, I like this about all conferences, is just that you really get to go and learn about the absolute newest information happening, which is always cool. We go to a bunch of conferences and that’s always my favorite part. You just really feel like you’re on the kind of leading edge of information. That’s true of the Float Conference, too. I go there and I learn a bunch of stuff over the course of the weekend. I’m like, wait, what’s happening?
There’s a bunch of, especially nowadays, crazy stuff happening in the float world. There’s some serious research being done through the Air Force, and those people who are just starting to enter this world last year came out and presented what they were working on and where they were planning on their research going, and it’s cool just to see the stuff that is otherwise a little bit hidden in the float world, that you don’t know is happening behind the scenes and see where it’s going.
Graham: Yeah. New float tank launches every year at the float conference, which is always exciting to see what people bring out. Often times, we don’t even know ahead of time-
Ashkahn: Yeah.
Graham: People will just tell us, “We’re debuting some kind of new float technology,” and we get to be surprised along with everyone else when they roll it out.
Ashkahn: Yeah. Also, it’s just pretty much the greatest group of people you can gather into a room together. Everybody is super chill, they’re super relaxed, they’re really happy to be there, and they’re super happy to talk to each other and share information and help each other out. It’s a really community focused group of people, and this is the time that everyone actually gets to be together in one physical space.
Graham: Derrick Wyatt always describes it as a big float family reunion, but without any creepy uncles, and better food.
Ashkahn: So, it’s super fun. It’s a super fun time. If you’ve never been out before, obviously we recommend that you come out.
Graham: What are the dates this year? We just set them, right?
Ashkahn: The dates, yeah. So, August 18th and 19th-
Graham: I’m glad I didn’t say my dates I had in my head. I was wrong. I was wrong.
Ashkahn: Marchvember … August 18th and 19th, 2018 is the main conference, that’s a Saturday and Sunday. We also put on a workshop called the “How to Start a Float Center Workshop,” which, as you can imagine, is all about how to start a float center. That’s the two days beforehand, so that’s-
Graham: We’re not very good at coming up with clever names for things.
Ashkahn: No, it’s just very direct.
Graham: “Float Conference”, “How to Start a Center workshop”. Yeah.
Ashkahn: It’s a very just literal sort of thing. So, yeah. If you’re in the planning stages or thinking about opening up a center and you want a bunch of information, that’s the thing you want to come to. How to Start a Float Center workshop.
Then what’s becoming a bigger and more awesome part of the event every year is the Friday activities.
Graham: I thought you were gonna say the CPO training.
Ashkahn: That happen, they’re activities that happen on Friday. They go with our general theme of extremely blunt naming. Basically, people in the industry who are coming to the conference who want to organize their own little activity or event will put these on. So, we do a couple of them. We usually do a bus tour-
Graham: Beer bus tour.
Ashkahn: A beer, yeah, drinking-
Graham: Craft beer-
Ashkahn: Craft beer-
Graham: Double decker-
Ashkahn: Double decker bus tour.
Graham: Bus tour.
Ashkahn: It takes you around to the different float centers in Portland while you drink beer on the second story of a bus.
We put on a marketing forum last year, which was super fun. Had a bunch of panels from various float center owners talking about their marketing advice.
Then a bunch of people just put on all sorts of cool stuff, like maybe 10 to 20 independent-
Graham: Floatlympics this year, was one of my favorites.
Ashkahn: Community events. Yeah, the Floatlympics was very silly. So-
Graham: Salt bag tosses, and …
Ashkahn: That’s the day before the main Saturday/Sunday. So, that’s the Friday. Which is usually, I kind of consider it the start of the conference at this point. You come on that Friday morning, you do a whole day of activities, and then you start in on the main talks on Saturday.
Graham: We have a special program, too, where you can actually come and live in our float center for three months leading up to the conference and volunteer and help us out, and occasionally Ashkahn and I will actually let you come sleep in our rooms with us, and sort of have a little sleepover, braiding hair kind of thing.
Ashkahn: Have the scraps of our food.
Graham: That’s maybe once every two weeks, yeah.
So, if you’re interested in that, definitely reach out.
Ashkahn: Yeah. That’s it. It’s super fun. It’s super fun time.
Graham: Yeah. It’s really fun. Come on out and say hello. Let us give you big hugs.
Ashkahn: Yeah. Floatconference.com is the website. This is good. I think this was a very genuine question, and thanks for … I hope this information was a really tactical and pragmatic-
Graham: Yeah, and maybe now you’ll stop pestering us every day with all those emails asking us to cover this on the podcast, you know?
Ashkahn: Yeah.
Graham: If you have any more totally genuine, legitimate questions that are actually submitted by users, or you’re users. What are you guys again? Listeners?
Ashkahn: Submitters?
Graham: Sub, by you, submitted by you, go to floattanksolutions.com/podcast, enter them in, and yeah, we’ll talk to you tomorrow.
Recent Podcast Episodes
HIPAA Compliance – DSP 330
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required the Secretary of the U.S. Department of Health and Human Services (HHS) to develop regulations protecting the privacy and security of certain health information. This means that most medical information recorded by healthcare providers has to be stored based on a certain standard of security.
This is only just now becoming an issue in the float industry as centers are starting to accept insurance and medical referrals. However, this is still extremely rare. If this is something that may affect you personally, definitely research additional resources to make sure you’re in compliance.
Getting High (on air) in Float Tanks – DSP 329
Graham and Ashkahn light one up to honestly answer what they think about people coming into float centers high.
The guys share their experiences having Float On share a wall with a dispensary and the number of problems (or lack thereof) that it has caused over the course of many years.
Sit back, grab some munchies, and enjoy the ride with these guys.
What you Need to Know about UV – DSP 328
Have you ever wondered why the UV light on a float tank needs to be replaced so often? If the light is glowing, doesn’t that mean it’s working?
Ashkahn and Graham tackle everything you need to know about UV light, how it works in a float tank, and most importantly, how it can go wrong. This episode is dense with information useful for anyone who uses UV in their float center.
What’s going on with the MAHC? – DSP 327
The Model Aquatic Health Code is a document released by the CDC and has made waves throughout the float industry as this year it included a section on the ideal health department code for float centers as well as pools and spas. Some folks are worried about this because it may mean more rigid and unruly regulations in certain areas.
It’s been a few months since its release, so Graham and Ashkahn give an update to how it has impacted the industry and what it means going forward. Also, Ashkahn learns to abuse the show notes.
Logo Copycats – DSP 326
If you’ve ever looked at a collection of logos from various float centers, they can start to look a little similar. How do you avoid this when designing your own float center logo? Is it a big deal?
Graham and Ashkahn dish on logo design, the importance of simplicity, and a not so subtle reminder that the “don’t be an asshole” rule exists for a reason.
Latest Blog Posts
Should I Have One or Multiple Styles of Float Tank?
If you had every model and type of float tank you’d be running the Burj Khalifa of float centers, with an estimated 38 unique float tanks, which include pods, custom open pools, cabins, vertical tanks, and inflatable or portable float devices currently on the market (not even counting old models).
This is all to say that there are a ton of options out there when considering tanks for your center.
Whether you’re opening a two-tank center, or a bajillion-tank center, do you want all the same model, or will you have some variety?
Why ROI Calculators Suck! (or at least why you should use caution)
“What is an ROI calculator?” I hear you asking. “ROI” simply stands for “Return on Investment”. An “ROI Calculator” is just a tool that outlines the cost of something and generates what your anticipated profit will be over a certain length of time. Usually annually.
We should make a distinction between a simple ROI calculator (i.e. a widget built into a website with limited inputs), and a financial plan (complete with P&L, cashflow, and balance sheets). Both are going to try and do the same thing, but one is going to be far more detailed and accurate.
Roughly what we’re going to be talking about is a return on investment for your whole business, but return on investment can (and should) be used for lots of different aspects to your business to help you determine how best to spend your company’s money. Usually, though, that’s going to require a lot of detail that a simple widget can’t provide.
How to compete on price without slashing prices
Let’s say you’re a float tank center and more centers are starting to show up in your town…
Or, maybe you are that other center starting up a town that already has float tanks…
As new centers enter the market, the typical response is to run promotions on daily deal sites, promote large specials, and/or run Facebook Ads selling floats for much less than the usual offerings.
The best case scenario is this price slashing behavior subsides shortly after the neighboring center opens.
But what if it doesn’t? What if an existing competitor decides their new price is even lower?
How do you compete with a price slashing neighbor without competing on price?
Learn a few ways to make price a non issue with your customers…
Float On’s Halloween Spooktacular!
‘Twas briny, and the epsom groves fluttered with salt-bats, a lurking fog floating atop the murky bog. From the dark maw of silence came a guttural groan, an eerie utterance akin to those of monsters. From the depths of darkness, that groan turned into what mortals...
