Something in the world of floating have you stumped?
Show Highlights
Graham and Ashkahn talk about the different situations they’ve encountered with elderly floaters.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: … and today’s question for you or, I guess, for us is, “is there an upper age limit on floating?”
Ashkahn: Upper age limit on floating. What is the oldest age someone can float?
Graham: Is allowed to float.
Ashkahn: Is allowed to float. I see. It’s an interesting one, because you can’t really apply the same logic you apply to like youngest age. For youth, you can just use real numbers, I think, because there’s like laws and there’s … But with old age, I feel like that it’s much more contextual, about the person and kind of what state their body is in and stuff like that. Like it almost has less to do with actual specific age and more to do with their physical state.
Graham: Yeah, and I guess the concerns would be that like either someone’s mentally not there and something’s going to go wrong, or they’re just not going to be like … I remember hearing a horror story about someone with dementia floating and coming to in the float tank and her not realizing where she was, or like how she’d gotten there, which is kind of crazy.
Ashkahn: Wow. Yeah, interesting.
Graham: So there’s like mentally not being there, and then also just on the physical side, right? Being a little more fragile, or … You know, we have a lot of slippery salt water, so the idea of someone slipping and breaking their bones just becomes more of a concern the older they get.
Ashkahn: Or not being able to get out, you know?
Graham: Yeah.
Ashkahn: Like your body just got used to not dealing with gravity for a little bit …
Graham: And then saying it’s done. I’m never going to deal with gravity again.
Ashkahn: And, I mean, incontinence, I guess, is the last thing on the list.
Graham: Sure, yep.
Ashkahn: Those are probably like the main concerns, I would say.
Graham: And again, none of these are specific to age, which I guess makes it an interesting question, right?
Ashkahn: Right.
Graham: Like you can imagine a 20-year-old who has some or all of those problems as well.
Ashkahn: Uh-huh, yeah.
Graham: And you can picture like a 90-year-old who’s able to get around and who we have no trouble putting in a float tank.
Ashkahn: Right. So, yeah. I guess you can’t really just set an age limit like that, can you?
Graham: And then, at least in Float On, we really don’t have one. We more have like, I guess, a mobility limit or something like that.
Ashkahn: Yeah. Like we make sure if you have mobility questions, we make sure to clarify that we cannot help you get in and out of the float tank, like our staff’s not trained to do that. We can’t take on the liability of something like that, especially if it’s for someone who has trouble physically getting in and out of a float tank.
Graham: Until I saw this question, I guess I’d never really thought about our upper age limit on floating, but I guess we tackle it more on the like condition side, or actually addressing those worries that we have rather than actually putting any kind of age limit on there.
Ashkahn: Right. And again, it doesn’t come up super often. We’re not getting like a bunch of people coming in, lining up and like demanding to float, we’re like, “You’re too old. You can’t float.”
Graham: Yep. I should say, I just took a look at our stats on our ages of floaters that we’ve received over the years and our oldest floaters, self-reported on the books, are 117 years old, so … And they’re doing just fine.
Ashkahn: Yeah. Okay, all right. Well, that makes sense, so alright, I guess if they can do it anyone can do it, huh?
Graham: And next below that’s 103, so yeah. That’s doing good.
Ashkahn: That would have been impressive if it had not been for the 117-year-old.
Graham: Two of them.
Ashkahn: Two? There’s two people who are 117?
Graham: Two 117-year-olds, yeah.
Ashkahn: A husband and wife that came in?
Graham: Just because they’re married doesn’t mean they’re the same age.
Ashkahn: All right, two twins who both lived that long?
Graham: Just because someone’s twins doesn’t … Okay, so we addressed the kind of mobility side of things. I guess we don’t really address the incontinence side.
Ashkahn: I mean, in my experience, if this comes up they ask about it from their perspective. Like if someone’s coming in who may have some concerns, they’ll ask on the phone when they’re making their appointment or stuff like that. That’s almost always been the case for me, so I’ll just include it in my list. I’m like, “Hey, well, you have to get in and out of the float tanks. They can be slippery, it can be kind of difficult, so you’ve got to make sure you’re physically fit enough to do that. And you’re in there for a long period of time. You can’t have any sort of incontinence issues or stuff like that.”
And have I even heard of someone before being like, “Oh, okay. Well, nevermind. I probably shouldn’t do it then,” and kind of realizing their own limits. It’s, I guess, a little bit of a delicate situation, but I feel like just often they ask when they’re booking appointments, and you just kind of be honest and list the things that make it difficult.
Graham: Yeah, for sure. And then, I guess the mental side as well is who’s kind of on there, which I guess, once again, it’s like if people are able to go out and interact with the normal world in a way that’s not difficult for them or the people around them, that’s fine. If someone has a caregiver, we usually request that a caregiver actually come in. We’ve had people with even like not extreme autism but definitely far enough along the spectrum that they’re not interacting with the outside world on their own every day and stuff like that, and that’s gone fine, we just actually have the caregiver stay in the room in that case.
Ashkahn: Yeah.
Graham: And that actually ends up being the solution for mobility too, is we request that if they do have mobility issues and still want to use the tanks, we have an ADA room and we just require them to bring in someone who can help them in and out of the tank or be that person.
Ashkahn: Yeah.
Graham: So there you have it. No actual age limit, more like controls to make sure that the stuff that might go wrong doesn’t become a problem.
Ashkahn: Yep. Okay? Cool. Well, if you guys have any further questions for us, you can hop over to floattanksolutions.com/podcast, put them in there and we will take a look at them, and if we deem them worthy they will be answered.
Recent Podcast Episodes
Thoughts on facilitating couples floats – DSP 85
First off, we’ll just say that Float On does not offer couples floats and never has. Graham and Ashkahn dive into their reasoning for that decision while simultaneously addressing some of the common concerns and benefits that go along with the practice. Some people say it helps get people into the tanks that wouldn’t try it otherwise. Some smaller centers rely on the added revenue per tank and increased exposure to the practice. It’s a complicated question and one that each center will likely have to consider on their own.
What are average floater return rates? – DSP 84
Getting repeat customers is integral to the health of any business. For float centers, this is especially true. It can be worrying when we see our floaters leave the center, never knowing if they’ll return. There’s a very natural inclination to start tracking this trend to see if there’s anything you need to change about your business to attract repeat customers. Memberships are a natural way to attract repeat customers and can quickly become the lifeblood of your center, too.
But how do you measure it? What time frame is acceptable to consider a repeat customer? If they don’t float within six months, does that mean you’ve lost them? If they float once and don’t return for three years, is that a success on your part or a failure?
Graham and Ashkahn tackle all of this and more this time around. Check it out!
How to handle ‘Summer Slump’ in your float center – DSP 83
Many a float center has hit their first summer and seen their schedule thin out. What causes this? Is it just a seasonal thing? What about places that don’t really have seasons? Or tourist towns? What exactly causes this and what are some good tips to combat it? Graham and Ashkahn address this phenomenon head on in this episode.
Addressing customer misinformation – DSP 82
Every float center owner has to deal with customers who get, maybe, a little overenthusiastic about the float experience. What is the best way to deal with customers who say things that are just patently false about the benefits of floating? Do you just let it slide? Do you correct them and potentially offend your customer? It’s not their fault, they’re just excited. It doesn’t seem right to punish them.
This is definitely a tightrope walk type of conversation and it can have an impact on your customers and your reputation as a business, as well as the whole industry. As stewards of the tank, Graham and Ashkahn offer their advice on how best to have this difficult conversation and offer some resources to help with it as well.
Our Report on the Chinese Float Conference – DSP 81
Ashkahn went to China and brought another one of the owners of Float On along, Jake. The two of them share their experiences of visiting the Chinese Float Conference this year and learning about all of the developments in the Chinese float industry, which seems to have exploded in just the last couple of years.
Latest Blog Posts
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
