Learn best practices for starting and running a float center:
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NOTE: This article was originally published March 13th, 2020, last updated July 14th, 2020.

While we want to make sure this advice is current, it is not definitive. We want to recognize the limitations of advice during a pandemic where information is updated by experts daily and strongly urge you to check resources like the CDC and WHO for the most up-to-date information about safety procedures and best practices.

 We’ve compiled some critical information and tips for float centers to keep in mind during the Coronavirus outbreak:

Float Tanks
  • Coronavirus is not water-borne. Standard filtration and disinfection in your float solution should be sufficient.
  • Coronavirus seems to be primarily spread through droplets in the air. Infected people who present symptoms can spread these through coughing and sneezing, but asymptomatic people can spread the virus great distances just through talking. It’s not currently known how long the virus stays in the air, but enclosed and poorly ventilated spaces have an increased risk of transmission. Employees should wait at least 20 minutes before entering float rooms vacated by customers.
  • Surfaces don’t seem to be the primary mode of transmission, but are still a risk factor. Increase disinfection of the interior and exterior of the tank, especially where customers are likely to touch.
Hard Surface Disinfection
  • (Re)Familiarize yourself with hard surface disinfection and kill times.
  • Use EPA recommended and registered disinfectants on all hard surfaces.
  • Stress to your staff the importance of properly disinfecting all items and surfaces that floaters are likely to touch, both in the rooms and out.
  • Frequently disinfect chairs, doorknobs, check-in counters, and all solid surfaces where someone might place their hand.
  • Consider storing objects that floaters typically touch that aren’t easy to disinfect (float journals, books, toys, etc.).Staff and Customers

Staff and Customers

  • All staff should wear masks at all times. All customers should wear masks anytime they’re not alone in the float room. Even cloth masks can help reduce the spread of transmission significantly.
  • Brief your staff on what we know, and make sure they feel comfortable answering any customer questions.
  • Make sure your staff is washing their hands diligently and not touching their faces.
  • Have everyone maintain at least a 6-foot distance from others.
  • Make sure staff take sick leave and stay home if they think they’re feeling ill.
  • Let customers know that they won’t be charged for canceling floats, even last minute, if they’re not feeling well. Take steps to prevent customers who have symptoms, especially a cough or fever, into your center.
  • Put a page on your website informing your customers of your increased cleaning and health policies, and link to it from your scheduling page and emails.

With all of this said, we aren’t microbiologists and information about the pandemic is changing daily. So, back in March we reached out to Dr. Roy Vore for comment.
If you’re not familiar with him, Dr. Vore is a microbiologist and expert on water sanitation; he’s one of the leading experts on outbreaks in shared water facilities (pools, hot tubs, etc), and fortunately for our industry, he’s taken a particular interest in float tanks.
Dr. Vore has had been discussing this issue with pools and spas, so making a statement for float centers wasn’t too far out of his way.

The first thing we learned from talking to Dr. Vore was that the actual name for this virus is SARS-CoV-2. It’s similar to the flu both in how it spreads and what it’s susceptible to. This is what he had to say (see if you can avoid hearing it in his voice):

 

“This is an enveloped virus. The concentration of salt used will provide a reasonable inactivation, but is not likely to be complete. But this virus is both spread by contact and inhalation of airborne droplets; it is not water-borne. As such, the water is not the medium of transmission.”

 

It’s been known for years that high concentrations of magnesium sulfate in a water solution can actually stop some viruses and bacteria from spreading that would otherwise thrive in water. As we know, this isn’t sufficient disinfectant for all pathogens, but it does impact our risk factors. Dr. Vore actually did a big talk about this at the 2018 Float Conference.

The nature of our business also means we just don’t have large groups of people interacting with each other. This doesn’t mean we’re off the hook, though.

This virus has a long incubation period, which means that it can last longer on surfaces. So the real danger of this epidemic for a float center is all the stuff that your customers interact with. As Dr. Vore puts it:

 

“All float centers should focus on disinfection of hard surfaces including chairs, doorknobs, check-in counters, and all solid surfaces where someone might place their hand.”

 

Back at the beginning of March, Art of the Float recently released an interview with Jason MacDonald, a health regulator in Alberta, Canada. It’s a good listen, although obviously our understanding of the pandemic has shifted and grown since then.

At the very least, hopefully the fact that we’re not a high-risk industry can be something float centers can take some comfort in and emphasize to the public. Be patient, be mindful, and adjust your plans to the environment as new information comes out and the situation develops. And don’t forget to take tank time for yourself to float away some stress.

Employee Handbook Template

Employee Handbook Template

Whether you are a small or large float center, you most likely have other employees working for you. Regardless of the size of your staff, for reasons of efficiency and legality, it’s essential that your organization has clear and straightforward policies and guidelines. No matter how good employee communication is, it’s always safest and cleanest to have clear parameters and expectations written down.

This is why Float Tank Solutions has created a customizable Employee Handbook Template. Free for anyone to download, it contains federally compliant language (current as of October 2016) and contains a multitude of sections, from employee benefits and compensation descriptions to job guidelines and discrimination policies.

Sleeping Bag Drive: Filling Float Tanks While Helping the Homeless

Sleeping Bag Drive: Filling Float Tanks While Helping the Homeless

Sitting in our regular Float On marketing meeting, we were strategizing about our next free float giveaway, and we quickly switched the conversation to focus less on our own minor woes (ahem, first world problems) and more on how we can help those in need. Despite the fact that Portland had its warmest November of all time, temperatures plunged to all-time lows in December and January. The team came together and voted on the idea of holding a sleeping bag drive.

Center of the Cyclone Book Launch

Center of the Cyclone Book Launch

Coincidence Control Publishing is pleased to announce the updated publishing of John C. Lilly’s Center of the Cyclone. Written by a researcher whose methods of self inquiry and exploration were before his time, this 45th anniversary edition, released on Lilly’s birthday, is due to see the light of day once more.

You can buy the book now on Amazon!

Oh, the Questions You’ll Hear!

Oh, the Questions You’ll Hear!

When you run a float tank center, you’re going to get asked a lot of questions. Do I float naked? Can I drown? Is this sanitary? Many of these are easy to answer: It’s recommended. Not without a conscious, and determined effort. Yes! There are some questions, however,...

Happy TANKSgiving (Giving Gifts to Monthly Members)

Happy TANKSgiving (Giving Gifts to Monthly Members)

Monthly memberships are an important way to ensure that your float tank center has a consistent, if not dependable, amount of business.

While pricing structures for memberships vary widely across the industry, we’re focusing less on the strategy of what to charge and looking more at the benefits we’re actually offering. Once we’ve established a solid offering, then we can revisit pricing.

Running a successful monthly membership program takes more than just charging customers and making sure they use their credits. With a little creativity, we can find ways to increase engagement.

The Float Tour Blog – Issue #28

The Float Tour Blog – Issue #28

Home sweet home! After so many months on the road, it was strange being back here in Portland. We were exhausted, excited, and a little travel weary. The first night back, I slept in my own bed for the first time in three months and the world just melted away.

Having travelled across the United States, I’m reminded of how insular Portland is. We are aggressively fixated on keeping things local. Local beer, ketchup, bikes, pet food, pillows, phone cases… it’s part of our charm. We want to reward people for living here and being a part of the community. It’s so pervasive that, after living here for so long, I kind of forgot that Secret Aardvark hot-sauce isn’t available everywhere, and that most cities don’t even recycle, let alone compost.

The Float Tour Blog – Issue #27

The Float Tour Blog – Issue #27

Our northern neighbor – a sister city, of sorts – Seattle is the largest metropolitan area in the Pacific Northwest. It’s the land of Microsoft and Kurt Cobain, and the culture here embraces both simultaneously. It’s tech business professional in the front and rock n’ roll grunge in the back. This blend creates a perfect storm of high energy business life and high energy nightlife, making relaxation a valuable commodity. Floating helps fill the void left by nightmarish traffic and overcrowded restaurants.

Given that it’s so close to home, the float centers in Seattle are a lot more familiar to us. Our visits here were more like a high school reunion than they were like the first day of school. During some of our visits, we were picking up conversations right where we left them.