For the past 6 years, Float Tank Solutions has released the State of the Industry Report for the float industry based on a survey we release each year at the beginning of summer. Over the years, we’ve refined the process and adjusted the report, making it more robust, thorough, and accurate. It has expanded every single year, sometimes adding entire sections to the report.
This year has been the largest expansion since the report’s inception and putting it together was no small task.
You may have heard about the online discussion we hosted about the report this year. The full video is linked below, but first, I’d like to go over some of these changes.
Cross-Year Analysis from 2014-2019
Since we now have industry data for every year going back to 2014, we decided to try out a cross-year analysis for some of the most 
common questions we’ve asked over the years. While we didn’t get to dive too deeply into this data, we did get to look at several questions and it has shown some really interesting trends across the years.
This data is useful for a few reasons. Most significantly, the responses that remain consistent year over year provide us with much better confidence in those results. This is particularly exciting because our survey has a relatively small sample size to begin with, so there’s already uncertainty baked into our responses. Inversely, when the data makes a huge shift, we can recognize that because the rest of the data remains pretty normal. We may not know why exactly infrared saunas have gained so much popularity in conjunction with floating, but we can see that it’s not just a one-off trend year over year.
Real World Data Pulled Directly from HelmBot
Undoubtedly the most exciting addition to the report this year is the inclusion of data from HelmBot customers. Since this information is pulled directly from their operating software, it removes a lot of the issues of personal bias or confusion from the regular survey.
It was important to us that we respect Helm users’ identities throughout this process. When requesting the data we used a double opt-in method so we couldn’t get any false positives. Through our collection process, each center’s data was randomized and assigned a number code, making the information useful, without being recognizable. From here we could safely aggregate the data like normal and turned it into the colorful, pleasing graphs that you’ve come to love (let Graham know what you think of them, he worked hard to make them look good while keeping them informative).
Finally, we wanted to include the video from our chat with the industry. It’s a lengthy discussion for sure, but definitely worth the review. Graham and I could easily talk for hours on this report and it was exciting getting to see where people’s focus landed with the information we presented.
If there’s something not covered here, please reach out to us, we love talking about this information and we want to make sure that it’s as useful as possible.
The Float Tour Blog – Issue #1
Editor's Note: This and upcoming issues of the Float Tour Blog will be documented by the newest member of the Float Tank Solutions team, JT Howard! We couldn't think of a better way to welcome JT to the family than take him on the road with us... Welcome to the Float...
Choosing a Water Heater for Your Center
You may not be surprised to hear that a Float Center is a business which has a hefty water requirement. You may, however, be surprised to hear that the majority of the water demand you’ll be facing day-to-day is going to be in the form of showers and (if you’re doing any laundry on-site) a washing machine.
The factors of energy usage and cost over time should also be taken into consideration when deciding upon your water heater…
Float Fund – NSF Magnesium Sulfate Test Results
I’m happy to announce to first results from the Float Fund testing. This experiment, run through the NSF, was to see how salt water, with no other form of disinfection, actually effected harmful organisms. We ran tests with two different microorganisms, and in this post we’ll talk about how one (Pseudomonas) got its ass kicked by salt-water and how the other one (Enterococcus) didn’t seem phased in the slightest.
If you want to skip straight to the test results, you can download them in their entirety. Since they have a lot of fancy laboratory lingo, we’ll spend the rest of this post breaking down the different aspects of the testing.
Float Memberships and Packages
Customers are great, but getting those customers to commit to returning on a regular basis is even better. There are a few different schools of thought in regards to encouraging return customers, but they’ll generally fall into two main categories, Memberships and Packages.
We’re going to provide a little insight into how to utilize each of them at your center.
Marketing is all About Relationships
Marketing is one of those words that has a lot of different meanings from one person to the next. Personally, I’ve studied marketing in one way or another for the past 20 years. I suppose you can say I’m a marketing nerd (I’ll wear that badge proudly). I even annually budget myself a different marketing conference to go to… for fun.
Float Quarterly – January 2016
It’s been our pleasure to be actively involved in the float industry for over five years now. In 2016, we’re already on track to have more new centers opening, more press covering floating, and more resources for people just entering our salty world than ever before.
With so much action, we’ve decided to send out brief, quarterly updates on our industry to keep people posted on the all the latest happenings. Welcome to our first installment!
Training to Become a Certified Pool/Spa Operator
Each year at the Float Conference, we put on a Certified Pool/Spa Operator (CPO) training course. At first, that might strike you as an odd thing to have as part of a float tank conference. This post will explain what CPO training is and why we think it can be a really useful certification to have on your belt.
Increase Sales by Offering Retail in Your Float Center
On their own, float tanks have a limit to their profits. Retailing has the potential to bring extra money into your shop, but it also requires a lot of work and attention on your part to really be successful at it. At Float On, our retail contributes 6.5% towards our overall sales and 3% of total profit. While this might not seem like a large contribution, depending on your sales, it could end up paying the wages of a whole extra employee.
The Health Department and Float Tanks… How to get Approved!
If you’re working on starting a float center, chances are you’re nervously anticipating having to call the health department. We’ve all heard horror stories of people being asked to follow pool rules that don’t make sense for them, or having to do costly changes to their pump systems.
float tanks not regulatedBelow is our best advice for working with your health department to get your float center approved, but before we dive into that, it’s important to get a bit of an understanding as to how the health department works.
Announcing: The 2015 State of the Industry Report
The results are in, and 88 existing centers and 185 aspiring float center owners have responded to create the 2015 State of the Float Industry Report.
