These are challenging times for all of us, and many float centers (ourselves included) have decided to temporarily shut down to help stop the spread of coronavirus. Our team got together yesterday to figure out what we need to do to put our shop into hibernation mode, and we thought we’d share the list we came up with to help out anyone else who is in a similar position.
Best of luck to everyone going through this. We know we’ve seen a wellspring of kind words and support from our community when we decided to shut down, and we’re sure you have too. It’s nice to know the float world will be supported when we’re all on the other end of this.
Of course, if there’s anything that you’ve done in your own closure that you don’t see here, please send it along and we’ll update this list as suggestions come in.
Float Tank Solutions
Shop Hibernation Checklist
After the last float
- Do a full cleaning and disinfection pass across your center.
- Deal with your mail and package deliveries. You may need to put up a sign for your mail person, stop your mail from being delivered, or attempt to cancel or reroute any packages that are already on their way.
- Stop any automatic deliveries you have for any shop supplies.
- Make sure your HVAC system is set to run the whole time.
- Remove any food and beverages that can’t be stored for longer periods of time.
- Remove cash and any other valuables.
- Forward incoming calls and set up an appropriate voicemail (make a task to change the forwarding and voicemail when you re-open)
- Put bleach into washer and dishwasher and run them, then leave doors slightly open
- Consider putting out ant traps, if it’s appropriate for your area
Daily Ongoing Maintenance
- If your float tank doesn’t automatically run your pumps, go in twice a day to run them. This will both provide your float solution with its cleaning cycle, and prevent any salt crystallization from happening inside of your pipes and filtration equipment. Make sure to open the doors on your float tanks to let them air out while you’re there.
- Balance any levels of chemical treatment that you use (like hydrogen peroxide)
- Run the showers once a day to prevent any sort of buildup in the pipes
- Make sure to put water down all of your floor drains to keep your p-traps filled (so you don’t get sewer gas coming out)
- Empty your dehumidifiers (if you have any)
- Consider leaving some lobby lights on to deter vandalism
- Clean up any garbage outside the shop. It’ll help keep your city looking nice, and will also help deter vandalism.
- Answer voicemails
- Answer emails
- Answer social media inquires
- Collect physical mail
- Water any plants you may have (or take them to your house).
Weekly Ongoing Maintenance
- Replenish any water in your tanks that has been lost to evaporation (you may need to add a little salt as well).
- Do a disinfection pass on the inside of your tank walls and ceiling. It’s still a very hot and humid environment, and you want to make sure you’re preventing any mold growth.
There are, of course, other things to consider like communication with your customers and taking care of your members. You may be looking at laying off part, or all, of your staff temporarily so they can claim unemployment benefits. The next couple weeks are also going to be a good time to work on your marketing, to make sure that your customers are ready to float when you re-open.
We’re keeping the list above to just the operational side of things for now, but we’ll be releasing more over the coming days and weeks about what we’re doing at Float On to get through this.
Stay well,
Graham and Ashkahn
Avoiding Soundproofing Mistakes During Float Tank Installation – DSP 157
Obviously float center construction is expensive, in no small part due to the soundproofing in each of your rooms. The last thing you want to do is screw it up by making a simple mistake when installing your float tanks.
Graham and Ashkahn delve into everything you need to consider during installation to not screw up your soundproofing, including what additional materials to purchase and how to ideally set up your float rooms.
Book recommendations for Float center owners – DSP 156
It’s no secret Graham and Ashkahn love to read, often about business methodology and philosophy. In this episode, they provide a list of the books they would consider to be their biggest influences that helped shape their own business philosophies and methods, along with what exactly about each of these titles is so interesting and engaging.
Does it matter how you order your filtration equipment on a float tank? – DSP 155
When setting up your float tank, it can be tempting to look at the spa pack and imagine how much more convenient it would be if the pieces were rearranged a little bit. So… is there a particular order to the filtration equipment? Why or why not?
Fortunately, Graham and Ashkahn have painfully researched this issue and know all the ins and outs of water treatment systems for float tanks and why they are the way they are.
Pairing Psychotherapy and Floats – DSP 154
It’s easy to look at some of the research that comes from floating or look at special programs for veterans with PTSD and think about how float tanks should be paired with psychotherapy.
Graham and Ashkahn have met several therapists who use float tanks in conjunction with their sessions, sometimes exclusively. They also know that it’s important to recognize that they are trained professionals who are providing a treatment for difficult to treat psychological issues in some cases. Knowing when to leave the work to the experts is a valuable part of providing a service like this one with so many broad uses.
What is too small for a 4-tank float center? – DSP 153
Real estate costs from building out a float center, especially in an urban area, can get costly really quick. Sometimes compromises need to be made. But how much of a compromise is too compromised?
As with the best float center mistakes, Graham and Ashkahn can speak to their personal experience on this issue. They talk about opening a four tank center with less than 1,000 square feet and how much of a mistake it is. They also provide helpful planning tips so you can find out how much space you need at an absolute minimum for your float center.
How Do You Find Time for Hobbies? (Rise) – DSP 152
This is the last episode we recorded at Rise and it seemed fitting to close out the recordings with the organizers again, Jake and Kevin. In this episode they talk with Graham and Ashkahn to answer a question from Greg Griffin about how to manage your time after opening a float center to dedicate to hobbies.
While the episode starts a little heavy, the conversation turns and begins discussing the value of work and how rewarding it is to be in this industry.
Thank you to everyone who came and talked to us at Rise and shared your experiences. If we don’t see you at the Float Conference, hopefully we’ll see you next year. As always, float on.
What’s the Weirdest Post Float Experience You’ve Seen (Rise) – DSP 151
Another conversation that was captured at Rise was this little sit down between Graham and Ashkahn and a float center owner by the name of Jeremy out in San Antonio. They talk about a subject that I think comes up whenever float people get together. “What’s the weirdest thing you’ve seen after someone got out of a float?”
Sometimes people have a hard time coming back to Earth after a really good session in the tank and seeing how they interact with the rest of the world afterwards can be heartwarming and enlightening. It’s part of the reason we do what we do.
Should Float Centers Tone Down Their Personality in Rural Areas? (Rise) – DSP 150
Another great conversation that came out of Rise. Graham and Ashkahn sat down with Russ, a local float center owner who is just about to open his doors. He wanted to talk to the guys about how best to present floating to a more rural and conservative area. Graham and Ashkahn have seen float centers from across the world in rural and metropolitan areas alike and share their take on how best to present floating to people who aren’t as exposed to other alternative wellness practices.
Customers Who Overstay Their Welcome (Rise) – DSP 149
Graham and Ashkahn sat down with Mark and Jennifer Gurley at Rise to talk about an issue that can seem scary for float center owners, especially those who haven’t worked in customer service. What do you do about the customer who takes advantage of your generosity and overstays their welcome? How far is too far? And what are the appropriate steps to take when you have someone who won’t respect your boundaries?
Graham and Ashkahn share their experiences from the handful of times it has happened at Float On over the years and how it’s worked out and compare notes with the Gurleys and their float center.
Should I Filter Tap Water When Filling My Tanks (Rise) – DSP 148
Graham and Ashkahn got cornered at Rise with a question from one of the attendees, a float center owner named Gina. And even though the event is over, it’d be a shame to not share this episode. They answer all her questions and concerns about municipal water systems and the levels of filtration that should be done when using water straight from the tap (which probably almost everybody does), they also talk about what you really need to worry about in your tap water.
