These are challenging times for all of us, and many float centers (ourselves included) have decided to temporarily shut down to help stop the spread of coronavirus. Our team got together yesterday to figure out what we need to do to put our shop into hibernation mode, and we thought we’d share the list we came up with to help out anyone else who is in a similar position.
Best of luck to everyone going through this. We know we’ve seen a wellspring of kind words and support from our community when we decided to shut down, and we’re sure you have too. It’s nice to know the float world will be supported when we’re all on the other end of this.
Of course, if there’s anything that you’ve done in your own closure that you don’t see here, please send it along and we’ll update this list as suggestions come in.
Float Tank Solutions
Shop Hibernation Checklist
After the last float
- Do a full cleaning and disinfection pass across your center.
- Deal with your mail and package deliveries. You may need to put up a sign for your mail person, stop your mail from being delivered, or attempt to cancel or reroute any packages that are already on their way.
- Stop any automatic deliveries you have for any shop supplies.
- Make sure your HVAC system is set to run the whole time.
- Remove any food and beverages that can’t be stored for longer periods of time.
- Remove cash and any other valuables.
- Forward incoming calls and set up an appropriate voicemail (make a task to change the forwarding and voicemail when you re-open)
- Put bleach into washer and dishwasher and run them, then leave doors slightly open
- Consider putting out ant traps, if it’s appropriate for your area
Daily Ongoing Maintenance
- If your float tank doesn’t automatically run your pumps, go in twice a day to run them. This will both provide your float solution with its cleaning cycle, and prevent any salt crystallization from happening inside of your pipes and filtration equipment. Make sure to open the doors on your float tanks to let them air out while you’re there.
- Balance any levels of chemical treatment that you use (like hydrogen peroxide)
- Run the showers once a day to prevent any sort of buildup in the pipes
- Make sure to put water down all of your floor drains to keep your p-traps filled (so you don’t get sewer gas coming out)
- Empty your dehumidifiers (if you have any)
- Consider leaving some lobby lights on to deter vandalism
- Clean up any garbage outside the shop. It’ll help keep your city looking nice, and will also help deter vandalism.
- Answer voicemails
- Answer emails
- Answer social media inquires
- Collect physical mail
- Water any plants you may have (or take them to your house).
Weekly Ongoing Maintenance
- Replenish any water in your tanks that has been lost to evaporation (you may need to add a little salt as well).
- Do a disinfection pass on the inside of your tank walls and ceiling. It’s still a very hot and humid environment, and you want to make sure you’re preventing any mold growth.
There are, of course, other things to consider like communication with your customers and taking care of your members. You may be looking at laying off part, or all, of your staff temporarily so they can claim unemployment benefits. The next couple weeks are also going to be a good time to work on your marketing, to make sure that your customers are ready to float when you re-open.
We’re keeping the list above to just the operational side of things for now, but we’ll be releasing more over the coming days and weeks about what we’re doing at Float On to get through this.
Stay well,
Graham and Ashkahn
How to reach out to wellness professionals – DSP 73
Getting together with other wellness businesses seems like a slam dunk for float centers. Or at least it should be. Floating seems to have a special sort of synergy with things like yoga, massage, acupuncture, or what have you, but that doesn’t always mean that other wellness practitioners are going to be your greatest advocates. How do you turn that acupuncturist across the street into your biggest advocate?
Graham and Ashkahn have tried it all and worked closely with tons of businesses in joint marketing ventures as well as referral programs. They share what has worked best for them, and some of the surprises they’ve found with stuff they thought would work that just totally didn’t.
How do you prioritize what to work on in your center? – DSP 72
It’s human nature to suck at planning. we can’t help having inefficient mental systems for establishing the importance of a project when we’re working on it. This problem can be especially bad for float centers too, given that certain projects, if not addressed quickly, can dramatically become exponentially worse, like with salt damage.
Graham and Ashkahn face these exact same problems when they undertake any project, but still manage to find ways to be productive. In this episode, they share some of their tips as well as personal philosophies on work. Plus, Ashkahn’s strong desire to have a waterslide.
The Daily Solutions Podcast – Our Top 5 Episodes from January
We’ve gone through yet another month and Graham and Ashkahn still haven’t split the podcast studio in half with paint and declared a Cold War on each other. Maybe next month. In the meantime, we’ve collected some of the gems from January (heretofore to be known...
What do you put in your email newsletter? – DSP 71
If you’re running a float center, you definitely have a newsletter. Right? If you don’t, then you should. Most businesses these days have them. Establishing a newsletter can be a daunting undertaking if you’re unfamiliar with the process. What goes in a newsletter? How frequent is too frequent to send it out? Who are you sending it to?
Graham and Ashkahn dole out some wisdom on the importance of this correspondence method. Give it a listen.
Benefits of having an intercom in float tank – DSP 70
There’s a lot of debate about intercom systems within float tanks. For some, it seems like a natural progression for the design, and for others it can feel like something that potentially negatively impacts a float.
On the one hand, Intercom systems have a lot of utility (especially in the CYA sense). Inversely, it does seem like something that can easily be abused by customers.
Ashkahn and Graham hash out the pros and cons to these systems and exactly how they feel about them in this episode.
Having a Laundry Service vs. DIY Laundry – DSP 69
Laundry is a fundamental necessity for float centers, the significance of which you can easily overlook. Some centers do laundry on-site, while others hire out a laundry service. On-site is almost definitely cheaper, but is it worth it? How much does it factor in to your bottom line to hire a laundry service, and what about the drawbacks of doing it on site? Not every float center can afford an industrial washer and dryer, can residential units handle a float center’s salt encrusted towels?
Graham and Ashkahn hit all these points and more while talking about their own personal experience doing both on-site laundry and hiring out a service and which one they definitively think is better and why/
Pros/Cons of Having a Post Float Lounge – DSP 68
Post float lounges are cool. Lots of float center owners use them to imbue their centers with their own personality, whether it be large sprawling rooms with comically large furniture, oxygen bars with artificial waterfalls, or just a place for you to hide mushroom sculptures for your customers to find. But these come at the cost of square footage for your center, which undoubtedly can cause problems. So, is it worth it? Ashkahn and Graham tackle the pros and cons, getting into the finer details of what it really means to have or not have these rooms in your center.
The typical Length of a Float Transition – DSP 67
A fundamental part of a float centers daily schedule is the transition between floats. It’s when the rooms get cleaned, the water runs through its filtration system, floaters need to shower, linens need changing out… So how long do you need to get all of this done? Naturally, the shorter it is, the more floats you can run in a day, but how close to the wire can you cut it?
Graham and Ashkahn lay out very clearly exactly why they do what they do at Float On for transitions and help illustrate some of the benefits and major hurdles they have had to overcome to get to this sweet spot in their scheduling.
How much to pay yourself as an owner – DSP 66
This is not an easy question for any business to answer, and it depends a lot on your own personal situation. Graham and Ashkahn lay down their thoughts on this difficult topic and provide insight into how they handle it at Float On.
When it’s time to fire an employee – DSP 65
Terminating an employee isn’t an easy thing to do. How do you know when to have that conversation? Obviously you don’t want to come off too strongly, but there also has to be a line somewhere. Graham and Ashkahn attempt to explain where the line is at for them and their personal philosophy on the subject.
