These are challenging times for all of us, and many float centers (ourselves included) have decided to temporarily shut down to help stop the spread of coronavirus. Our team got together yesterday to figure out what we need to do to put our shop into hibernation mode, and we thought we’d share the list we came up with to help out anyone else who is in a similar position.
Best of luck to everyone going through this. We know we’ve seen a wellspring of kind words and support from our community when we decided to shut down, and we’re sure you have too. It’s nice to know the float world will be supported when we’re all on the other end of this.
Of course, if there’s anything that you’ve done in your own closure that you don’t see here, please send it along and we’ll update this list as suggestions come in.
Float Tank Solutions
Shop Hibernation Checklist
After the last float
- Do a full cleaning and disinfection pass across your center.
- Deal with your mail and package deliveries. You may need to put up a sign for your mail person, stop your mail from being delivered, or attempt to cancel or reroute any packages that are already on their way.
- Stop any automatic deliveries you have for any shop supplies.
- Make sure your HVAC system is set to run the whole time.
- Remove any food and beverages that can’t be stored for longer periods of time.
- Remove cash and any other valuables.
- Forward incoming calls and set up an appropriate voicemail (make a task to change the forwarding and voicemail when you re-open)
- Put bleach into washer and dishwasher and run them, then leave doors slightly open
- Consider putting out ant traps, if it’s appropriate for your area
Daily Ongoing Maintenance
- If your float tank doesn’t automatically run your pumps, go in twice a day to run them. This will both provide your float solution with its cleaning cycle, and prevent any salt crystallization from happening inside of your pipes and filtration equipment. Make sure to open the doors on your float tanks to let them air out while you’re there.
- Balance any levels of chemical treatment that you use (like hydrogen peroxide)
- Run the showers once a day to prevent any sort of buildup in the pipes
- Make sure to put water down all of your floor drains to keep your p-traps filled (so you don’t get sewer gas coming out)
- Empty your dehumidifiers (if you have any)
- Consider leaving some lobby lights on to deter vandalism
- Clean up any garbage outside the shop. It’ll help keep your city looking nice, and will also help deter vandalism.
- Answer voicemails
- Answer emails
- Answer social media inquires
- Collect physical mail
- Water any plants you may have (or take them to your house).
Weekly Ongoing Maintenance
- Replenish any water in your tanks that has been lost to evaporation (you may need to add a little salt as well).
- Do a disinfection pass on the inside of your tank walls and ceiling. It’s still a very hot and humid environment, and you want to make sure you’re preventing any mold growth.
There are, of course, other things to consider like communication with your customers and taking care of your members. You may be looking at laying off part, or all, of your staff temporarily so they can claim unemployment benefits. The next couple weeks are also going to be a good time to work on your marketing, to make sure that your customers are ready to float when you re-open.
We’re keeping the list above to just the operational side of things for now, but we’ll be releasing more over the coming days and weeks about what we’re doing at Float On to get through this.
Stay well,
Graham and Ashkahn
How (and how often) to Clean the Waterline – DSP 343
Ashkahn and Graham respond to a follow up question about cleaning the waterline of the float tank without running the risk of contaminating the float tank solution with disinfectant.
An Important Announcement from the Daily Solutions Podcast
Graham and Ashkahn announce the final episode of the Daily Solutions Podcast which will also be a live call in show, happening November 29th at 3pm PST. Set it on your calendars and call in. More details to follow.
Bartering Floats for Stuff – DSP 342
Float On was built on a culture of bartering. Trading stuff to make sure as many could float as possible. It helped generate lots of goodwill in the community and helped spread word of mouth in the early days. It also led to things like the Art Program, trading floats for art, which has been replicated by float centers all across the world.
Graham and Ashkahn share their thoughts on barter and why it’s been so successful for them and why they keep doing it even 8 years later.
Tips on Emergency Procedures for Float Centers – DSP 341
What is your plan for evacuation in your float center if there’s a fire? What if there’s a tornado? Earthquake? Blackout? These are important things to figure out when operating your small business. If you have staff, it’s a good idea to review your emergency policies regularly. Make sure that your practices are in place in writing and you review them personally.
Graham and Ashkahn share their thoughts on how best to handle these things in a float center while making sure to consider specific issues not present in other industries.
Using Ozone in Float Tanks – DSP 340
Ashkahn and Graham talk about Ozone in this episode. Everything from different types of ozonators to the efficacy of it as a water treatment system compared to other systems.
Ozone is very effective, but there are concerns about its use that aren’t present in other types of water treatment, and fortunately the guys give us a lot of information on what to consider when putting together our own systems.
Credit Card Processing – DSP 339
Graham and Ashkahn delve into the wild world of credit card processing. There’s a massive industry of businesses that exist between when your customer swipes their credit card and when it goes into your bank account. The industry seems to be designed to be confusing and some companies only perform certain tasks, making it very difficult to compare services.
The guys give their advice on how to handle finding the right credit card processor for float centers and what to look out for when you’re on the hunt.
Floating While Pregnant – DSP 338
There are tons of anecdotal stories about pregnant people having great experiences with floating, but what are some of the things you should consider if you’re going to encourage floating while pregnant.
Graham and Ashkahn share what they’ve heard about it and how to frame the conversation with an expecting parent while still covering your bases from a liability standpoint.
Giving Shares of Your Company – DSP 337
A lot of small businesses have a romanticized idea of what “shares” in a business actually mean. Float On did, once upon a time. What does it mean to give shares of your company to someone? Is it a good way to reward a valuable and dedicated employee? Are there other, more appropriate rewards that you can offer instead?
Graham and Ashkahn review this question in detail, sharing many questions that any float center owner should consider before offering an employee ownership of your company.
Is a Business Plan Necessary When Buying an Existing Center? – DSP 336
Do you need a business plan if you’re not building a business from the ground up?
Graham and Ashkahn chime in and give a solid “maybe” as a response. It depends on a lot of factors, for sure. Do you already have financing? Are you maintaining the existing business model or revamping it?
Surface Disinfectant for Tank Walls – DSP 335
What’s the best way to clean the inside of a float tank? And what sort of product should you use?
It turns out that this deceptively simple line of questioning has a major explanation involved. Ashkahn and Graham share what they’ve learned at the World Aquatic Health Conference about surface disinfectant and the best way to protect your float rooms.
