Something in the world of floating have you stumped?
Show Highlights
Some people have special ways that they prepare for floating, and how it’s approached depends entirely on the person floating.
Graham and Juliet (Ashkahn’s still missing) talk about their different approaches to floating, whether it’s sneaking in to float whenever they can, or planning entire days around floating to make sure it goes off without a hitch, they share their perspectives.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: Alright, welcome everyone. I am Graham.
Juliet: And I am Juliet.
Graham: That’s right. We got a Juliet in the studio again. And for those of you who aren’t familiar, she was just on stage at the Float Conference giving a wonderful talk, which will be coming out soon through the Float Conference website. She went on a three month float tour with us around the country. And she’s responsible for a lot of our blog posts and content going into our free product. So pretty important person here at Float Tank Solutions. And she’s also an avid floater, which means she’s going to be helping us go through some questions that are geared more towards the floater specific side of things and a little less technical.
And today’s question for us from you is, “How do you get yourself ready for a float?” I assume yourself they mean like us. And do you have advice to give to customers? So yeah, what do you do? How do you prepare yourself for a float?
Juliet: Typically avoid caffeine. I like if I’m floating later in the day, I like to get in a walk or light exercise. Just get my body to not be so tense while I’m in the float.
Graham: Have you exercised before hopping in the float tank?
Juliet: Yes.
Graham: That’s a very unpleasant experience.
Juliet: I don’t like it, no.
Graham: Yeah, I went on like a really long run, well, a joggle – juggling while jogging – and then I went to float and I just had to have the door open, like, I was so hot, even after taking a cold shower, I was miserable. Okay, so don’t do that, don’t drink caffeine.
Juliet: Right.I don’t know. I look forward to my floats. And I try not to over-hype myself. I think that’s a big problem for some of my floats sometimes, but, I try to create a very present mindset for when I get into a float, so that it’s not such a big deal, and maybe that’s a difficult thing to tell customers to do, but I also think it’s a generally good idea.
There … I don’t know. I’m rarely in a space where I don’t think that a float is a good idea.
Graham: Yeah. Yeah, yeah. I hear ya.
Juliet: But, depending on where I’m at in the day, it can really change the trajectory of the float once I’m in the tank. And, I guess, just being open and prepared for that, and letting people know that, I think, for a float center, is probably a good idea, you know. It’s going to take you where it’s going to take you, right?
Yeah, and I try to treat it, I try to treat floats with a little bit of respect, I guess, and be mindful of them, because there are days where, it’s like, I can’t float because I just shaved my legs, or things like that, so I’ll plan like even a couple of days around a float sometimes, so.
Graham: Maybe it’s just as the result of being an owner, and, like, I have this guilt that I’m taking floats that are in prime slots, or when other people would take them, you know? So I tend to just sneak my floats in at the last minute. Like, my, largely my preparation for a float is checking the schedule to make sure that there’s at least one tank free before I walk down to Float On. Which, also living 5 minutes from Float On is a huge boon in this case.
Juliet: Right, yeah, I have to go across town in order to get it.
Graham: Yeah, I guess, like, only when I acutely really like need a float, like I’ve hurt my back, or just been feeling really sore or something like that, I’ll really plan ahead. Or if I’m trying to do something like 10 days of floating all in a row, just do kind of a recenter or something like that, I guess I treat it a little more like this, more of a journey, or like, more sacredly, or something like that.
Juliet: Sure.
Graham: And, often, I’m just “Floating always sounds like a good idea,” so, it’s really just like, “Oh, is there a tank free that I could just hop in right now, because I have some free time?” And that’s kind of how I hit my once a week sort of habit is just like that.
Juliet: Yeah.
Graham: Which is fine. I think that my habits are just very different from my customers, which also sometimes, I guess it doesn’t make it too difficult to still give them good advice on what to do to prepare.
Juliet: Right.
Graham: Do you bring fresh socks?
Juliet: I try to plan around my outfits so that I don’t even have to wear socks.
Graham: I wear sandals when I go to float, it’s like my thing. I really don’t like putting back on socks that are, like, that you’ve been wearing the entire day, you know. I thought that was a good pro tip.
Juliet: I really enjoy being able to wear just like something very casual and drapey. I’ll wear a lot of dresses on my float days, which is awesome. Just get like a … For people who don’t wear dresses, muumuus exist. I recommend it. Maybe just robes, float robes, that you plan to take with you for the rest of the day. Acquire a look is what I’m saying.
Yeah, no, and I do, I plan days around this, so it’s like, I have my float outfit, I wear float shoes and go in and I have my float time, and then I’ll get out and enjoy the rest of the day.
Graham: It’s one of the tips we give to customers, too, for sure. You know, it’s like, half of the tips are things to avoid, kind of like we covered, it’s like don’t shave your legs the day of, don’t drink a bunch of caffeine, you know, don’t get into a big fight with your landlord before heading over to float, ideally. You know, it’s kind of like take it easy before and after your float is also the advice, you know. Make sure you don’t have anything that’s going to put you in this immediately stressful place right before coming in.
And similarly, try not to have any commitments right afterwards, where, you know, regardless of your mind state, you might have to just go and immediately do something. I’d almost say, just, I mean, for me, open time is one of the best things after a float, you know. I would rather do that than even plan for, like, “Oh, I’m gonna go watch this concert,” or do something even if I might enjoy it, just because, once I get out, I don’t even know what kind of mental state I’m gonna be in, you know. Sometimes I want to lounge, sometimes I want to go on a walk, sometimes the concert would sound like an awesome idea, but, yeah, I kinda don’t even want to guess ahead, you know.
Juliet: Yeah, yeah, no, I totally get that. And I think that that lines up pretty well with customer experiences, too, because I think that this is kind of a treat for most people.
Graham: You mean my experiences are universal?
Juliet: Yes, sure. Let’s go with that.
Graham: Yeah, any other little tips for customers, or tips for float center owners to give their customers to prepare?
Juliet: No, I don’t think so. I think that’s it.
Graham: Don’t come in just super sloshed.
Juliet: Right, yeah, yeah.
Graham: Yeah, it’s just all the kind of basic stuff, you know. Once you’ve been open for a week, you kind of have your spiel down for all the little things to avoid. I guess the last thing is making sure people actually pay attention to those, because, often, you’ll be saying things, or your brochure says something like, “Don’t drink caffeine beforehand,” and what the person is thinking, “I get to float tomorrow,” and they’re absolutely not paying attention to your warnings.
So, reiterating that, you know, we say it in our brochure, we say it in our email, we do it during call-aheads, when we’re calling to people just reminding them of the little things that they should do to prepare, so, don’t think that just because you say this in one place that people will internalize it and actually prepare accordingly.
Juliet: Right, yeah. It takes, what, seven times in order for something to get stuck in your mind, sort of a thing? Repetition.
Graham: I don’t know, I’ve only heard that like three times, so it’s hard to remember.
Juliet: Yeah.
Graham: Cool. Well, if you have your own questions, or your own answers, I guess, if you want us to come up with questions, just go to floattanksolutions.com/podcast. And, yeah, we’ll do whatever you want. Just write in your demands there, just don’t hurt us.
Alright, bye, everyone.
Juliet: Bye.
Recent Podcast Episodes
Is there a “Best” Float Position? – DSP 224
Ashkahn and Graham thoroughly debunk the myth of a “best” float position. The Float On boys explicate their philosophy that there is no right way to float and instead talk about all the different positions they enjoy floating in. They learn more about each other than they expected to in the process.
What to Look for When Hiring a Float Center Employee – DSP 223
What makes a good float center employee? What does Float On look for when trying to find someone to take care of their salt monster tanks and their blissed out customers at the same time?
Ashkahn and Graham break down the qualities they look for when hiring, and what makes the people at Float On so special.
How Do you Incentivize Return Floaters without Memberships or Packages? – DSP 222
How many times has a float center owner had a first time floater come out of the tank and said something along the lines of “that was amazing! I need to do this every week!” and then they never see that person again? How do you get them to come back without committing to a membership or a high ticket package of floats?
Ashkahn and Graham share their thoughts on this exact problems and some of the creative solutions they’ve implemented at Float On to combat it. The key, for them, has been keeping it simple and making it accessible.
How to Schedule Your Float Center During the Slow Season – DSP 221
For most float centers, the summer months drastically change how busy it gets. It seems that zenning out to nothingness is moderately less appealing when there’s a lot of outdoor activities to enjoy.
Graham and Ashkahn share their thoughts on a reduced schedule. Float On runs 24 hours almost every day throughout the year. so reducing their schedule is typically against their philosophies. They explain some of the reasons people might consider it, what are some good ways to go about it, as well as explain some practices to consider avoiding when cutting hours.
Slip Proofing Your Float Tanks and Float Rooms – DSP 220
The solution inside float tanks is slippery. Really really slippery. What is the best way to make sure that float customers aren’t slipping and falling before or after their floats.
Ashkahn and Graham break down the various steps needed for slip proofing for inside the float tank, the first step out of the tank, the rest of the float room, your hallways, or inside your workrooms.
Latest Blog Posts
Float Quarterly – January 2016
It’s been our pleasure to be actively involved in the float industry for over five years now. In 2016, we’re already on track to have more new centers opening, more press covering floating, and more resources for people just entering our salty world than ever before.
With so much action, we’ve decided to send out brief, quarterly updates on our industry to keep people posted on the all the latest happenings. Welcome to our first installment!
Training to Become a Certified Pool/Spa Operator
Each year at the Float Conference, we put on a Certified Pool/Spa Operator (CPO) training course. At first, that might strike you as an odd thing to have as part of a float tank conference. This post will explain what CPO training is and why we think it can be a really useful certification to have on your belt.
Increase Sales by Offering Retail in Your Float Center
On their own, float tanks have a limit to their profits. Retailing has the potential to bring extra money into your shop, but it also requires a lot of work and attention on your part to really be successful at it. At Float On, our retail contributes 6.5% towards our overall sales and 3% of total profit. While this might not seem like a large contribution, depending on your sales, it could end up paying the wages of a whole extra employee.
The Health Department and Float Tanks… How to get Approved!
If you’re working on starting a float center, chances are you’re nervously anticipating having to call the health department. We’ve all heard horror stories of people being asked to follow pool rules that don’t make sense for them, or having to do costly changes to their pump systems.
float tanks not regulatedBelow is our best advice for working with your health department to get your float center approved, but before we dive into that, it’s important to get a bit of an understanding as to how the health department works.
