Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

Some people have special ways that they prepare for floating, and how it’s approached depends entirely on the person floating.

Graham and Juliet (Ashkahn’s still missing) talk about their different approaches to floating, whether it’s sneaking in to float whenever they can, or planning entire days around floating to make sure it goes off without a hitch, they share their perspectives.

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Graham: Alright, welcome everyone. I am Graham.

Juliet: And I am Juliet.

Graham: That’s right. We got a Juliet in the studio again. And for those of you who aren’t familiar, she was just on stage at the Float Conference giving a wonderful talk, which will be coming out soon through the Float Conference website. She went on a three month float tour with us around the country. And she’s responsible for a lot of our blog posts and content going into our free product. So pretty important person here at Float Tank Solutions. And she’s also an avid floater, which means she’s going to be helping us go through some questions that are geared more towards the floater specific side of things and a little less technical.

And today’s question for us from you is, “How do you get yourself ready for a float?” I assume yourself they mean like us. And do you have advice to give to customers? So yeah, what do you do? How do you prepare yourself for a float?

Juliet: Typically avoid caffeine. I like if I’m floating later in the day, I like to get in a walk or light exercise. Just get my body to not be so tense while I’m in the float.

Graham: Have you exercised before hopping in the float tank?

Juliet: Yes.

Graham: That’s a very unpleasant experience.

Juliet: I don’t like it, no.

Graham: Yeah, I went on like a really long run, well, a joggle – juggling while jogging – and then I went to float and I just had to have the door open, like, I was so hot, even after taking a cold shower, I was miserable. Okay, so don’t do that, don’t drink caffeine.

Juliet: Right.I don’t know. I look forward to my floats. And I try not to over-hype myself. I think that’s a big problem for some of my floats sometimes, but, I try to create a very present mindset for when I get into a float, so that it’s not such a big deal, and maybe that’s a difficult thing to tell customers to do, but I also think it’s a generally good idea.

There … I don’t know. I’m rarely in a space where I don’t think that a float is a good idea.

Graham: Yeah. Yeah, yeah. I hear ya.

Juliet: But, depending on where I’m at in the day, it can really change the trajectory of the float once I’m in the tank. And, I guess, just being open and prepared for that, and letting people know that, I think, for a float center, is probably a good idea, you know. It’s going to take you where it’s going to take you, right?

Yeah, and I try to treat it, I try to treat floats with a little bit of respect, I guess, and be mindful of them, because there are days where, it’s like, I can’t float because I just shaved my legs, or things like that, so I’ll plan like even a couple of days around a float sometimes, so.

Graham: Maybe it’s just as the result of being an owner, and, like, I have this guilt that I’m taking floats that are in prime slots, or when other people would take them, you know? So I tend to just sneak my floats in at the last minute. Like, my, largely my preparation for a float is checking the schedule to make sure that there’s at least one tank free before I walk down to Float On. Which, also living 5 minutes from Float On is a huge boon in this case.

Juliet: Right, yeah, I have to go across town in order to get it.

Graham: Yeah, I guess, like, only when I acutely really like need a float, like I’ve hurt my back, or just been feeling really sore or something like that, I’ll really plan ahead. Or if I’m trying to do something like 10 days of floating all in a row, just do kind of a recenter or something like that, I guess I treat it a little more like this, more of a journey, or like, more sacredly, or something like that.

Juliet: Sure.

Graham: And, often, I’m just “Floating always sounds like a good idea,” so, it’s really just like, “Oh, is there a tank free that I could just hop in right now, because I have some free time?” And that’s kind of how I hit my once a week sort of habit is just like that.

Juliet: Yeah.

Graham: Which is fine. I think that my habits are just very different from my customers, which also sometimes, I guess it doesn’t make it too difficult to still give them good advice on what to do to prepare.

Juliet: Right.

Graham: Do you bring fresh socks?

Juliet: I try to plan around my outfits so that I don’t even have to wear socks.

Graham: I wear sandals when I go to float, it’s like my thing. I really don’t like putting back on socks that are, like, that you’ve been wearing the entire day, you know. I thought that was a good pro tip.

Juliet: I really enjoy being able to wear just like something very casual and drapey. I’ll wear a lot of dresses on my float days, which is awesome. Just get like a … For people who don’t wear dresses, muumuus exist. I recommend it. Maybe just robes, float robes, that you plan to take with you for the rest of the day. Acquire a look is what I’m saying.

Yeah, no, and I do, I plan days around this, so it’s like, I have my float outfit, I wear float shoes and go in and I have my float time, and then I’ll get out and enjoy the rest of the day.

Graham: It’s one of the tips we give to customers, too, for sure. You know, it’s like, half of the tips are things to avoid, kind of like we covered, it’s like don’t shave your legs the day of, don’t drink a bunch of caffeine, you know, don’t get into a big fight with your landlord before heading over to float, ideally. You know, it’s kind of like take it easy before and after your float is also the advice, you know. Make sure you don’t have anything that’s going to put you in this immediately stressful place right before coming in.

And similarly, try not to have any commitments right afterwards, where, you know, regardless of your mind state, you might have to just go and immediately do something. I’d almost say, just, I mean, for me, open time is one of the best things after a float, you know. I would rather do that than even plan for, like, “Oh, I’m gonna go watch this concert,” or do something even if I might enjoy it, just because, once I get out, I don’t even know what kind of mental state I’m gonna be in, you know. Sometimes I want to lounge, sometimes I want to go on a walk, sometimes the concert would sound like an awesome idea, but, yeah, I kinda don’t even want to guess ahead, you know.

Juliet: Yeah, yeah, no, I totally get that. And I think that that lines up pretty well with customer experiences, too, because I think that this is kind of a treat for most people.

Graham: You mean my experiences are universal?

Juliet: Yes, sure. Let’s go with that.

Graham: Yeah, any other little tips for customers, or tips for float center owners to give their customers to prepare?

Juliet: No, I don’t think so. I think that’s it.

Graham: Don’t come in just super sloshed.

Juliet: Right, yeah, yeah.

Graham: Yeah, it’s just all the kind of basic stuff, you know. Once you’ve been open for a week, you kind of have your spiel down for all the little things to avoid. I guess the last thing is making sure people actually pay attention to those, because, often, you’ll be saying things, or your brochure says something like, “Don’t drink caffeine beforehand,” and what the person is thinking, “I get to float tomorrow,” and they’re absolutely not paying attention to your warnings.

So, reiterating that, you know, we say it in our brochure, we say it in our email, we do it during call-aheads, when we’re calling to people just reminding them of the little things that they should do to prepare, so, don’t think that just because you say this in one place that people will internalize it and actually prepare accordingly.

Juliet: Right, yeah. It takes, what, seven times in order for something to get stuck in your mind, sort of a thing? Repetition.

Graham: I don’t know, I’ve only heard that like three times, so it’s hard to remember.

Juliet: Yeah.

Graham: Cool. Well, if you have your own questions, or your own answers, I guess, if you want us to come up with questions, just go to floattanksolutions.com/podcast. And, yeah, we’ll do whatever you want. Just write in your demands there, just don’t hurt us.

Alright, bye, everyone.

Juliet: Bye.

Recent Podcast Episodes

How do you Know What to Delegate and When? – DSP 164

The eternal small business challenge. You can’t be everywhere at once, but how do you decide what to delegate and to whom? Unfortunately, there’s not an easy solution, but there are some philosophies behind how you run your business and operate that may be helpful to review. 

If you’re reaching this wall and you’re not sure what to do, think about how your work is laid out and what is required of you. Some things are naturally going to be more repetitive and have more built in redundancy. That’s a good place to start looking for delegating responsibility, but it doesn’t have to end there. It all just takes time.

Graham and Ashkahn get into the Float On way and how it’s come about that they’re the owners, but don’t run the shop and are no longer making the major decisions in running it as a business. Worth a listen even if you’ve never even seen a float center before. 

Float Room Construction Costs Specifics – DSP 163

In this episode, Graham and Ashkahn succinctly breakdown the cost of float room construction. The average float room cost per the industry survey is $75,000 per room. How much of that is float tank cost and how much is construction? There are some variables to consider based on geography and types of tanks, but the guys lay out the average and clarify some of the numbers we’ve released previously. 

How to Delicately Handle Difficult Customers – DSP 162

Sometimes there’s just that one customer. The “Problem Child” customer that you don’t like having to deal with. The one who totally know is definitely (probably) making things up to try and get a free float. And they’re such a nuisance! What can you do about that? Obviously you don’t want them getting vengeful if you tell them to kick rocks and spread lies about you.

How do you handle that situation? Well, Graham and Ashkahn lay out some nice ground rules for how they handle people and it comes down to setting clear boundaries that at least appear rigid on the outset. Then, if those boundaries are crossed, the reactions you have are totally expected.

What’s the Difference Between a Residential and Commercial Float Tank? – DSP 161

Ashkahn and Graham break down the differences between float tanks designed for home use in comparison to ones intended for a commercial setting. Depending on how it’s intended to be used can drastically affect the construction of the tank. Most home use tanks, for example, aren’t made of fiberglass, because those large, rigid structures are difficult to move by yourself or just with one other person. Likewise, the filtration demands for a home use tank are a lot different.

Listen in and check out all the differences and which tanks are more intended for use at home as opposed to commercial use.

Do Floaters really Go into a “Theta State”? – DSP 160

Sometimes it’s difficult to differentiate the claims of scientific benefit of floating from those that are just anecdotal. The idea that floating causing greater theta brainwave activity is one of those things that sounds right, but what does the data say? And how can everyone else find out?

Fortunately, Graham and Ashkahn have done the legwork and even talked to the researchers who do this kind of stuff. They break down exactly how true the Theta claim is and what, if any, real research corroborates it. 

Latest Blog Posts

Prepayment for Floats

Prepayment for Floats

Do you make people pay when they schedule an appointment?

We at Float On always strive to be as easy to deal with and non-intimidating as possible, so from the very beginning we have allowed people to book floats over the phone without payment. READ MORE…

The Difference Between Night and Day

The Difference Between Night and Day

We've all heard the expression, “It’s like the difference between night and day.” The term is used to draw extreme contrast. How much different is our experience of nighttime and daytime? How does it affect how we live? How we work? How we interact with our...

A Peek at the Float On Renovation

A Peek at the Float On Renovation

Well, we did it again. We've been closed for 2 weeks of construction already, and we still have another week to go. We're installing two new flooring and shower systems to test out, a new lobby wall for soundproofing, and we're replacing one of our Ocean Float Rooms...

The Best Time to Start a Float Center (response)

The Best Time to Start a Float Center (response)

I usually don't share the responses I get from our posts, but they always spawn great conversations. After this last one, I got hit with more emails than usual, and I wanted to share one of them with you which is representative of many of the others. I've been...