Something in the world of floating have you stumped?
Show Highlights
Some people have special ways that they prepare for floating, and how it’s approached depends entirely on the person floating.
Graham and Juliet (Ashkahn’s still missing) talk about their different approaches to floating, whether it’s sneaking in to float whenever they can, or planning entire days around floating to make sure it goes off without a hitch, they share their perspectives.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: Alright, welcome everyone. I am Graham.
Juliet: And I am Juliet.
Graham: That’s right. We got a Juliet in the studio again. And for those of you who aren’t familiar, she was just on stage at the Float Conference giving a wonderful talk, which will be coming out soon through the Float Conference website. She went on a three month float tour with us around the country. And she’s responsible for a lot of our blog posts and content going into our free product. So pretty important person here at Float Tank Solutions. And she’s also an avid floater, which means she’s going to be helping us go through some questions that are geared more towards the floater specific side of things and a little less technical.
And today’s question for us from you is, “How do you get yourself ready for a float?” I assume yourself they mean like us. And do you have advice to give to customers? So yeah, what do you do? How do you prepare yourself for a float?
Juliet: Typically avoid caffeine. I like if I’m floating later in the day, I like to get in a walk or light exercise. Just get my body to not be so tense while I’m in the float.
Graham: Have you exercised before hopping in the float tank?
Juliet: Yes.
Graham: That’s a very unpleasant experience.
Juliet: I don’t like it, no.
Graham: Yeah, I went on like a really long run, well, a joggle – juggling while jogging – and then I went to float and I just had to have the door open, like, I was so hot, even after taking a cold shower, I was miserable. Okay, so don’t do that, don’t drink caffeine.
Juliet: Right.I don’t know. I look forward to my floats. And I try not to over-hype myself. I think that’s a big problem for some of my floats sometimes, but, I try to create a very present mindset for when I get into a float, so that it’s not such a big deal, and maybe that’s a difficult thing to tell customers to do, but I also think it’s a generally good idea.
There … I don’t know. I’m rarely in a space where I don’t think that a float is a good idea.
Graham: Yeah. Yeah, yeah. I hear ya.
Juliet: But, depending on where I’m at in the day, it can really change the trajectory of the float once I’m in the tank. And, I guess, just being open and prepared for that, and letting people know that, I think, for a float center, is probably a good idea, you know. It’s going to take you where it’s going to take you, right?
Yeah, and I try to treat it, I try to treat floats with a little bit of respect, I guess, and be mindful of them, because there are days where, it’s like, I can’t float because I just shaved my legs, or things like that, so I’ll plan like even a couple of days around a float sometimes, so.
Graham: Maybe it’s just as the result of being an owner, and, like, I have this guilt that I’m taking floats that are in prime slots, or when other people would take them, you know? So I tend to just sneak my floats in at the last minute. Like, my, largely my preparation for a float is checking the schedule to make sure that there’s at least one tank free before I walk down to Float On. Which, also living 5 minutes from Float On is a huge boon in this case.
Juliet: Right, yeah, I have to go across town in order to get it.
Graham: Yeah, I guess, like, only when I acutely really like need a float, like I’ve hurt my back, or just been feeling really sore or something like that, I’ll really plan ahead. Or if I’m trying to do something like 10 days of floating all in a row, just do kind of a recenter or something like that, I guess I treat it a little more like this, more of a journey, or like, more sacredly, or something like that.
Juliet: Sure.
Graham: And, often, I’m just “Floating always sounds like a good idea,” so, it’s really just like, “Oh, is there a tank free that I could just hop in right now, because I have some free time?” And that’s kind of how I hit my once a week sort of habit is just like that.
Juliet: Yeah.
Graham: Which is fine. I think that my habits are just very different from my customers, which also sometimes, I guess it doesn’t make it too difficult to still give them good advice on what to do to prepare.
Juliet: Right.
Graham: Do you bring fresh socks?
Juliet: I try to plan around my outfits so that I don’t even have to wear socks.
Graham: I wear sandals when I go to float, it’s like my thing. I really don’t like putting back on socks that are, like, that you’ve been wearing the entire day, you know. I thought that was a good pro tip.
Juliet: I really enjoy being able to wear just like something very casual and drapey. I’ll wear a lot of dresses on my float days, which is awesome. Just get like a … For people who don’t wear dresses, muumuus exist. I recommend it. Maybe just robes, float robes, that you plan to take with you for the rest of the day. Acquire a look is what I’m saying.
Yeah, no, and I do, I plan days around this, so it’s like, I have my float outfit, I wear float shoes and go in and I have my float time, and then I’ll get out and enjoy the rest of the day.
Graham: It’s one of the tips we give to customers, too, for sure. You know, it’s like, half of the tips are things to avoid, kind of like we covered, it’s like don’t shave your legs the day of, don’t drink a bunch of caffeine, you know, don’t get into a big fight with your landlord before heading over to float, ideally. You know, it’s kind of like take it easy before and after your float is also the advice, you know. Make sure you don’t have anything that’s going to put you in this immediately stressful place right before coming in.
And similarly, try not to have any commitments right afterwards, where, you know, regardless of your mind state, you might have to just go and immediately do something. I’d almost say, just, I mean, for me, open time is one of the best things after a float, you know. I would rather do that than even plan for, like, “Oh, I’m gonna go watch this concert,” or do something even if I might enjoy it, just because, once I get out, I don’t even know what kind of mental state I’m gonna be in, you know. Sometimes I want to lounge, sometimes I want to go on a walk, sometimes the concert would sound like an awesome idea, but, yeah, I kinda don’t even want to guess ahead, you know.
Juliet: Yeah, yeah, no, I totally get that. And I think that that lines up pretty well with customer experiences, too, because I think that this is kind of a treat for most people.
Graham: You mean my experiences are universal?
Juliet: Yes, sure. Let’s go with that.
Graham: Yeah, any other little tips for customers, or tips for float center owners to give their customers to prepare?
Juliet: No, I don’t think so. I think that’s it.
Graham: Don’t come in just super sloshed.
Juliet: Right, yeah, yeah.
Graham: Yeah, it’s just all the kind of basic stuff, you know. Once you’ve been open for a week, you kind of have your spiel down for all the little things to avoid. I guess the last thing is making sure people actually pay attention to those, because, often, you’ll be saying things, or your brochure says something like, “Don’t drink caffeine beforehand,” and what the person is thinking, “I get to float tomorrow,” and they’re absolutely not paying attention to your warnings.
So, reiterating that, you know, we say it in our brochure, we say it in our email, we do it during call-aheads, when we’re calling to people just reminding them of the little things that they should do to prepare, so, don’t think that just because you say this in one place that people will internalize it and actually prepare accordingly.
Juliet: Right, yeah. It takes, what, seven times in order for something to get stuck in your mind, sort of a thing? Repetition.
Graham: I don’t know, I’ve only heard that like three times, so it’s hard to remember.
Juliet: Yeah.
Graham: Cool. Well, if you have your own questions, or your own answers, I guess, if you want us to come up with questions, just go to floattanksolutions.com/podcast. And, yeah, we’ll do whatever you want. Just write in your demands there, just don’t hurt us.
Alright, bye, everyone.
Juliet: Bye.
Recent Podcast Episodes
How to handle floaters getting out early – DSP 134
Sometimes… floaters get out early. That’s just what they do. But how often should that be happening? And how early? Well… it certainly depends on the length of your floats. If it is happening a lot and you run hour long floats, maybe there’s a common issue that people aren’t telling you. This is where those soft skills come in really handy. It doesn’t hurt to ask, but it also might not be anything to worry about.
Graham and Ashkahn share their experiences with this and what they see as regular floater behavior and what might be a little suspicious, along with some tips to suss out exactly what’s going on if you think it’s happening too frequently.
Thinking about safety and security for offering overnight floats – DSP 133
Being open constantly does come with its challenges, even for float centers. What do you do when the rest of the world goes to sleep but you’re still operating? Doesn’t it get dangerous? What sort of precautions do you have to make to protect your business and your employees.
Graham and Ashkahn discuss security for Float On for the twilight hours when things can go wrong as well as some of the general challenges of running a 24 hour business.
Problems with using certain types of soap – DSP 132
When dealing with the carefully constructed micro-environment of a float tank, any tiny addition can really throw off the appearance or chemistry (just ask anyone who’s had to deal with their water turning orange or green!). The types of soaps you use in your float rooms, along with shampoos, conditioners, and lotions can and will enter your tanks, so it’s important to consider what impact they’re going to have.
Graham and Ashkahn walk through troubleshooting water chemistry problems for this question, to help solve a particular issue.
Methods for filling weekday float sessions – DSP 131
This is a challenging issue for any service based industry. The world still operates on a 9-to-5 schedule, often Mondays through Fridays, finding people with the availability to zen out in those hours can be a challenge, but Graham and Ashkahn have been there and have some insights to the experience. They share what they do at Float On to counter this and when to accept the margins where you’re just not getting people in to float.
Thoughts on floating with a pacemaker – DSP 130
Sometimes you have customers with very specific needs or concerns about their float. In the case of medical concerns in regards to floating, there’s a lot we don’t know. Always always always have your customers discuss any serious medical concerns with their doctor. If for no other reason, if something does go wrong, even if it’s completely unrelated to their float, you’re not on the hook and have to deal with it.
Latest Blog Posts
March’s Topic: ‘Start Small or Launch Big?’
This month we'll be talking about something that is especially relevant to everyone just getting started in the floatation industry. Should you start a float center decked out with a full armada of tanks, a 30 ft salt water aquarium, and filter changing robots? Or...
Your Float Center Should Feel Like Home
At True REST we are in our second float center build out and really put a lot of emphasis and thought on the post float interaction and environment.The flow of our Spa is very tranquil and psychologically brings you down each step further into the Spa you get. We...
Relating to the Float Experience
There is no doubt that the short period following the float is crucial for achieving a complete floatation experience. It is during this stage that the first-timer will be setting into place the thoughts that will become how they relate to their float. They have just...
Sales In a Float Tank Center
When we first started Float On, already being regular floaters ourselves and being very familiar with the warm embrace of the post-flow afterglow, we figured that selling things to our float customers after they got out would be the easiest thing in the world. We were...