Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

Graham and Ashkahn break down the real truth about how closely they watch their budget for Float On on  a monthly basis.

The truth is… not much. As it turns out, monthly expenses for float centers don’t have huge variations unlike businesses that rely on retail, for example. Graham and Ashkahn explain they developed a sense for what’s within reason.

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Ashkahn: Yeah, this is Ashkahn.

Graham: I am Graham.

Ashkahn: And boom, we got a fresh one, fresh one coming at you today. Just cooked it up, we got it all nice and prepped and the spices have been applied, it’s been marinating for a while, just about to put the garnish on. It’s really going to be a delicious episode today.

Graham: “How do you budget your center’s finances on a monthly basis?”

Ashkahn: When you say it like that it doesn’t really sound as delicious as I think I made it seem, but it’s a good question.

Graham: Think of it as fault of the dish.

Ashkahn: Budget.

Graham: Yeah, so we totally budget-

Ashkahn: Super carefully.

Graham: For everything.

Ashkahn: Every penny is accounted for. Here’s the thing, you’re running a small business so there’s just certain aspects of running a small business-

Graham: It’s a small small business too. In the realm of small businesses, it’s still smaller one most of the time.

Ashkahn: Physically small and you’re only in so big of a place.

Graham: Well below 50 employees.

Ashkahn: You may be kind of short-

Graham: Diminutive I think is …

Ashkahn: There’s just certain things that have to do with lost of information like this. Your finances and stuff like that, you kind of end up just internalizing, like a lot of people who run float centers out there-

Graham: Don’t even keep books. They just kind of keep track of it all in their head.

Ashkahn: Don’t pay your taxes.

Graham: Sort of emotional feeling about it.

Ashkahn: Obviously you’re keeping books and things like that, but oftentimes when we’re making budgetary decisions, we’re not necessarily checking our books. When I need to decide if we’re going to buy something that costs whatever, $1000, I don’t jump to QuickBooks and be like, “Okay, let me look through my profit and loss statement and see what makes sense and if we can afford this”. You kind of just build a feeling for it and you’re kind of like, “Okay”.

One of the nice things about running a float center is there’s a lot of consistency and expenses for a lot of the routine stuff. Your payroll is a huge expense and that’s only going to be that different from week to week or whatever you run your payroll. You kind of know how much payroll is going to be and you kind of know where you are in the payroll cycle and you kind of know you’re going to have to buy salt next month and that’s going to be a certain amount of money and you’re always buying kind of your ongoing supplies.

Graham: The cost per float is relatively low, so even the difference between months where you run 200 floats versus months where you run 800 floats, it’s really not going to be that different in terms of your expenses.

Ashkahn: I don’t know, with all sorts of small business things, I think at a certain point you have to just be like, “Is this where my time is best spent? Is it actually worthwhile to by business for me to be sitting down and making a carefully planned budget for myself every month or maybe should I spend that time trying to boost how many people are floating with me and be a little bit more loosey-goosey with my budgeting and trust my gut a little bit more about deciding what to purchase and what I can afford financially.

Graham: Another big part of this is we don’t have huge amounts of receivables or shipments that we have going out, we don’t have net 90 days either that customers are paying us with or we’re paying huge vendors with.

Ashkahn: We don’t have an inventory, it’s not like we have to buy a bunch of retail unless we have it in stock. We’re not going to be able to sell it. We’re not a department store where we have to keep track of all that stuff in such a more significant way.

Graham: The reason that a lot of businesses budget for things is because there’s a lot of these intangibles that aren’t money in your bank account that are going on. With a float center, to be honest, your bank account is a pretty good representation of how your business is doing. Most of the transactions happen and you’ll immediately have cash right there. You can account for things like gift cards that are outstanding, and different items like that which you’ll need to do in a financial sense, but for just figuring out if you have enough money in order to do a certain improvement to your center or buy a certain thing or get a new couch, or whatever it is. Those are the kinds of decisions where you just sort of look over how you’ve been doing the last four months and you’re like “Oh, either I can afford this or I can’t”.

That’s sort of it, it doesn’t get too complicated. Again, the key thing to finance is keeping your books up to date. We could do a whole ‘nother episode on what goes into that but-

Ashkahn: Maybe we will if you ask us.

Graham: If you’re very nice.

Ashkahn: That’s how this works.

Graham: And you submit a form on our website then we’ll answer that. For a budgeting, again, kind of like Ashkahn said, because our business isn’t so complicated, maybe you don’t spend too much time on that side of finances.

Ashkahn: Don’t go crazy, just keep it real, be cool. I mean, honestly, in seven years, very rarely have I almost never have I looked at QuickBooks specifically, or specifically our financial books that we use for sending in our accounts to make a specific purchasing decision.

Graham: I was giving him a crazy look from across the room, like “you’ve never looked at our books? What are you talking about?”

Ashkahn: Do we have that? Just assumed someone’s been doing that. We look at it more often when we’re making bigger decisions like should we give people raises or should we change the structure of our managers or should we offer health insurance?

We’re talking about big, ongoing  the expenses, that’s when I’m like, “Okay, we should maybe sit down and crunch some numbers” and that’s the point that we’ll actually do little bit of math. For just purchasing something, even if it’s a big purchase, oftentimes your bank account really reflects reality. That’s the thing that Graham was saying, it’s not like you have these huge chunks of money that are outstandingly due to you because you sent out an invoice and they have 30 days to pay it or some huge chunk of money you’re paying out to some sort of supplier or anything like that that makes your bank account kind of deceiving.

Our bank accounts are every realistic indications of how much money we have and how much money we have to spend, as long as you know that payroll is going to come up at some point.

Graham: It’s never bad to have either money in the bank for things going wrong. If there’s one truism about float centers, it’s that things will break, your tanks will go down, you will need to spend money on repairs unexpectedly, so make sure you have a cushion or failing that, just getting a line of credit with your bank or something where on the flip side, where if you didn’t budget for something and now an emergency has come up and you need access to capital to do a repair or something, that you actually have that.

Ashkahn: Emergency repairs are just kind of slowly building up a cushion for potentially having to do renovation project or something like that. Really the main things that kind of keep in your mind.

Graham: Be sure to plan for all those things you didn’t even know to plan for, and you can’t go wrong.

Ashkahn: That’s the best advice. Expect the unexpected.

Graham: Alright, is that it?

Ashkahn: That’s it.

Graham: Okay, be cool. You know, be sure to head down to floattanksolutions.com

Ashkahn: /podcast.

Graham: Check it out, see what-

Ashkahn: It’s nice. It’s a nice little spot.

Graham: See what you think. Alright, by everyone.

Ashkahn: Bye.

Recent Podcast Episodes

How do you Know What to Delegate and When? – DSP 164

The eternal small business challenge. You can’t be everywhere at once, but how do you decide what to delegate and to whom? Unfortunately, there’s not an easy solution, but there are some philosophies behind how you run your business and operate that may be helpful to review. 

If you’re reaching this wall and you’re not sure what to do, think about how your work is laid out and what is required of you. Some things are naturally going to be more repetitive and have more built in redundancy. That’s a good place to start looking for delegating responsibility, but it doesn’t have to end there. It all just takes time.

Graham and Ashkahn get into the Float On way and how it’s come about that they’re the owners, but don’t run the shop and are no longer making the major decisions in running it as a business. Worth a listen even if you’ve never even seen a float center before. 

Float Room Construction Costs Specifics – DSP 163

In this episode, Graham and Ashkahn succinctly breakdown the cost of float room construction. The average float room cost per the industry survey is $75,000 per room. How much of that is float tank cost and how much is construction? There are some variables to consider based on geography and types of tanks, but the guys lay out the average and clarify some of the numbers we’ve released previously. 

How to Delicately Handle Difficult Customers – DSP 162

Sometimes there’s just that one customer. The “Problem Child” customer that you don’t like having to deal with. The one who totally know is definitely (probably) making things up to try and get a free float. And they’re such a nuisance! What can you do about that? Obviously you don’t want them getting vengeful if you tell them to kick rocks and spread lies about you.

How do you handle that situation? Well, Graham and Ashkahn lay out some nice ground rules for how they handle people and it comes down to setting clear boundaries that at least appear rigid on the outset. Then, if those boundaries are crossed, the reactions you have are totally expected.

What’s the Difference Between a Residential and Commercial Float Tank? – DSP 161

Ashkahn and Graham break down the differences between float tanks designed for home use in comparison to ones intended for a commercial setting. Depending on how it’s intended to be used can drastically affect the construction of the tank. Most home use tanks, for example, aren’t made of fiberglass, because those large, rigid structures are difficult to move by yourself or just with one other person. Likewise, the filtration demands for a home use tank are a lot different.

Listen in and check out all the differences and which tanks are more intended for use at home as opposed to commercial use.

Do Floaters really Go into a “Theta State”? – DSP 160

Sometimes it’s difficult to differentiate the claims of scientific benefit of floating from those that are just anecdotal. The idea that floating causing greater theta brainwave activity is one of those things that sounds right, but what does the data say? And how can everyone else find out?

Fortunately, Graham and Ashkahn have done the legwork and even talked to the researchers who do this kind of stuff. They break down exactly how true the Theta claim is and what, if any, real research corroborates it. 

Latest Blog Posts

Prepayment for Floats

Prepayment for Floats

Do you make people pay when they schedule an appointment?

We at Float On always strive to be as easy to deal with and non-intimidating as possible, so from the very beginning we have allowed people to book floats over the phone without payment. READ MORE…

The Difference Between Night and Day

The Difference Between Night and Day

We've all heard the expression, “It’s like the difference between night and day.” The term is used to draw extreme contrast. How much different is our experience of nighttime and daytime? How does it affect how we live? How we work? How we interact with our...

A Peek at the Float On Renovation

A Peek at the Float On Renovation

Well, we did it again. We've been closed for 2 weeks of construction already, and we still have another week to go. We're installing two new flooring and shower systems to test out, a new lobby wall for soundproofing, and we're replacing one of our Ocean Float Rooms...

The Best Time to Start a Float Center (response)

The Best Time to Start a Float Center (response)

I usually don't share the responses I get from our posts, but they always spawn great conversations. After this last one, I got hit with more emails than usual, and I wanted to share one of them with you which is representative of many of the others. I've been...