Something in the world of floating have you stumped?
Show Highlights
Most float centers divide on floats offered between 60 or 90 minute floats, but some split the difference right down the middle and offer 75 minutes. Graham and Ashkahn share their thoughts on this tactic, what they see as the pros, cons, and things to consider when implementing it.
Show Resources
FTS Product – State of the Industry Report
(In this last year, 7 float centers reported offering 75 minute floats)
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: All right.
Ashkahn: Welcome everybody.
Graham: Hello.
Ashkahn: This is Ashkahn.
Graham: And I’m Graham over here.
Ashkahn: And boy, we’ve got a big one. We’ve got a big one today.
Graham: It’s not …
Ashkahn: It’s a normal sized one. I was just trying to make them feel excited, you know? Try and pump people up.
Graham: That’s great. It’s gonna be a great episode.
Ashkahn: It’s gonna be a really good one.
Graham: And you did a great job pumping people up too, I think.
Ashkahn: Thanks. Yeah. And you did a really complimenting me just now.
Graham: Oh, thanks. Anyway, our question for today is, “What do you think about 75 minute floats?”
Ashkahn: 75 minute floats.
Graham: The old 75-er.
Ashkahn: Yeah. The old siete cinco.
Graham: Yeah, I think they’re good.
Ashkahn: I kind of like them. So here’s the deal.
Graham: Your deal. Not the deal.
Ashkahn: Here’s my deal.
Graham: Yeah.
Ashkahn: I think it has to do with how many float tanks you have and how many tanks you’re trying to turn over in a transition. ‘Cause there’s definitely situations like what we’re in, where we’re doing 90 minute floats and we put 30 minutes of time in addition to that to turn all the rooms over and get the next people in. And we have six float tanks. And that’s kind of intense. It’s intense to turn over six rooms in 30 minutes.
Graham: Well, and we also do all of our floats at the exact same time.
Ashkahn: Yes.
Graham: So they don’t stagger at all. It’s not, like, three on one hour and three on another hour or so. Every two hours there’s six people getting out and six people getting in.
Ashkahn: Yeah. And we’ve thought about changing our transition times to something like 35 or 40 minutes, but then everything just gets on this, like, really weird time of day, you know? Your appointments start at like 6:25, and then the next one’s, like, 7:40, and …
Graham: Yup.
Ashkahn: So there’s just something that’s been slightly unappealing about that.
Graham: But-
Ashkahn: But if you were to want that kind of cushy transition time, a 75 minute float is a nice-
Graham: With a 45 minute transition because it keeps things on the hour.
Ashkahn: Yeah.
Graham: So it would be every other hour there would be a float. And you’d have a little nicer transition then. I actually know some centers that have been transitioning, huh. I didn’t actually mean to say that. But they themselves have been transitioning their transition time length to be longer.
Ashkahn: To be longer. Right.
Graham: I know one that went up to 60 minutes in between floats.
Ashkahn: Wow.
Graham: But they’re a single person running their center and they just wanted to actually have time to sit down with clients afterwards and get back to that homey kind of feel, you know?
Ashkahn: Right. Sure.
Graham: But yeah, I know more than one that’s also switched to 45 minute transitions.
Ashkahn: Yeah. And I know somebody else who does 60 minutes too. So yeah, it’s definitely, like-
Graham: I wonder if it’s the same person.
Ashkahn: We can talk about it after this.
Graham: Yeah, yeah. Thanks for that. So I was gonna say, the thing that I don’t like about 75 minute floats is related to the exact same thing, which is if you’re doing 75 minute floats to try and fit more in a day, all of a sudden you can’t actually start on the same times. Like uneven times. So if you’re running a 75 minute float but want a half an hour transition, now your whole time slots are getting into 15 minutes.
Ashkahn: It’s getting all crazy.
Graham: You can’t just say it’s every other hour. You lose a little bit of simplicity in it.
Ashkahn: Yeah. I do feel like 75 is, in my mind, a decent improvement over 60. I feel like 75 is starting at the range where I feel like I’d feel comfortable with someone going in there and getting a nice … And we’re big fans of 90 minute floats.
Graham: Yes, full disclaimer here.
Ashkahn: That’s my kind of hard-core opinion here, so I always think, you know, a 60 minute first time experience is not as ideal and that people will kind of sink into it and get that deeper experience with 90 minutes. But I feel like 75 is something that can get people a nice experience too.
Graham: Yeah, and it’s also the level where you’d stop worrying as much about 5 minutes here and there, which is really nice, you know?
Ashkahn: Yeah.
Graham: Like, the thing about 60 minute floats is if someone gets in and you didn’t quite get them in on time, it just impinges so much, it’s such a high percentage of their overall float time. So I like 90 minutes, and even two and a half hour late night floats are better, you know? Like, you get one of our two and a half hour floaters in 10 minutes late because you’re the only one there and people were coming out slow and they’re like, “Whatever. I’ll chill and have tea.” You know? “Still got two hours and 20 minutes to hop in the float tank.” So I like that 75 minutes is edging on there. If you do get someone in five minutes late, it’s not as big a deal as with the 60 minute float.
Ashkahn: Yeah. I almost like 80 minutes. Like, and 80 minute float with a 40 minute transition.
Graham: Like 77?
Ashkahn: 77 and a half minutes.
Graham: Just in between.
Ashkahn: Just that nice time, you know?
Graham: It feels nice.
Ashkahn: So that would be my recommendation.
Graham: Then you have to have 27 and a half minute transitions.
Ashkahn: Uh-huh. And that extra half minute, I think is really what adds comfort to the entire thing.
Graham: Yeah, so in general I like them. I mean, I’ve floated for as short as only being in the tank for half an hour and as long as being in there for 12 hours. So as far as length of float and being able to have a good experience, I think it’s possible at any length that you’re doing it, long or short. So kind of what you were saying about first time experience too is interesting. Like, if someone is only offering 75 minute floats versus offering 75 minute and 90, or 75 minute and 60 is also kind of an interesting question.
Ashkahn: Yeah. It feels too close together. I feel like it’d be-
Graham: Weird to do.
Ashkahn: Not worth it to offer 75 and 90 or 60. Like, just 75 and
Graham: Three hours.
Ashkahn: Yeah. Something much more significant.
Graham: Yeah.
Ashkahn: And there’s some centers out there doing, we put out this industry report every year. Float Tank Solutions. And there’s a stat in there about what length of service people offer, so you can check it out. We’ll put it in the show notes of how many people out there offer 75 minute floats.
Graham: Yeah, and you can see the bulk of people really are just 60 and 90 minutes, and that’s …
Ashkahn: Yeah, it’s just like three weirdos out there. You know who you are.
Graham: Awesome. Anything else about 75 minute floats?
Ashkahn: You three weirdos. Get in touch with … I’m kind of interested to hear what peoples’ experiences are. I guess I want to see if there’s a center that only offers 75 minutes.
Graham: We answer questions, Ashkahn. We don’t ask them.
Ashkahn: Oh, okay. Well, nevermind. I guess this will just remain a mystery forever. No, I’m good then.
Graham: All right. If you are one of those centers though, reach out. And you can reach out if you have a question or anything you want to send us at floattanksolutions.com/podcast.
Ashkahn: That’s right. And we’ll talk to you later.
Graham: Bye.
Recent Podcast Episodes
How do you get first time customers to convert to members? – DSP 59
This is easily one of the most difficult marketing challenges for any float center. Having regular members means maintaining reliable, steady income for your center and takes some of the burden off filling your tanks in other ways. Graham and Ashkahn have previously talked about memberships at Float On, now they tackle their methods on how to convert them.
This can definitely be a challenge in the float industry where it wouldn’t be elsewhere, because most float center owners may feel that having a sales pitch to floaters can affect the quality of their floats. Fortunately, Graham and Ashkahn have some useful tips to pitch memberships without coming off like you’re trying to upsell a combo meal.
Establishing an employee dress code – DSP 58
The episode where Graham and Ashkahn discuss the nuances and rational behind an appropriate float center uniform and additional attire.
Handling Common Client Concerns: Float Temperature – DSP 57
So we’ve already talked about trying to set the perfect temperature in a float tank, now listen to Graham and Ashkahn talk about how they deal with complaints from customers about it at Float On.
What are your target demographics? – DSP 56
Graham and Ashkahn are very familiar with the question and have answered it a bunch of different times. They’ve practiced and are prepared to tell you what’s what on the demographic front.
Risks of floating with a tattoo? – DSP 55
Should you allow people with fresh tattoos to float? How fresh is “fresh”, anyway? Graham and Ashkahn share their experiences floating people with recent tattoos.
Latest Blog Posts
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.