Something in the world of floating have you stumped?
Show Highlights
Facebook gets a lot of attention on this podcast when it comes to talking about marketing on social media, but what about Instagram? It seems to be getting more and more popular, are Instagram ads just as good as Facebook then? Why or why not?
Derek tackles this question with Graham in tow and explains the nuances of the different platforms and why you’d post on one and not the other, despite that they are both owned by the same company.
Show Resources
While we mourn the loss of Ashkahn at Daily Solutions, don’t blame it on the Float Conference. Purchase tickets, see event schedules, and find hotels while you still can.
Can you Cross Post to Different Social Media Platforms? – DSP 191 (the episode Graham mentioned, a great place to start if you want more information on cross-posting to more social media platforms)
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: All right. Welcome, everybody.
Derek: Hey there, hey there.
Graham: I’m Graham.
Derek: I’m Derek.
Graham: And he’s been living under a rock for the last few days. Ashkahn’s not with us, he’s-
Derek: He’s with us. He’s with us. Not in person, but he’s still alive.
Graham: Oh, he’s still alive. Yeah. Yeah, he hasn’t died. He’s just working on the conference. It’s right around the corner, so in the meantime, you get to hear me and Derek answer some questions about marketing. Derek’s the kind of marketing expert on board with Float On and today’s question is: “You talk a lot about Facebook,” Derek. It doesn’t actually say Derek in there. “What about Instagram and Instagram ads?”
Derek: Oh. I hate to break it to you, faithful listener, but that’s Facebook too. They bought Instagram many years ago for, like, a billion dollars.
Graham: They were the same thing for Float Tank Solutions in the conference.
Derek: They own everything Instagram. It’s actually one of their smartest moves ever done because there’s a lot of backlash about Facebook, but Instagram’s so great, and it has pictures and whatnot. But you can actually control Instagram ads from your Facebook business manager.
Graham: Can you control Instagram posts from Facebook?
Derek: You can, now. That actually happened literally weeks ago.
Graham: Oh, crazy. I didn’t know that.
Derek: You can post to Stories on Facebook from your Facebook platform. You can also crossover stories, so you can post an Instagram story and it’ll go over to your Facebook page story. They’re really trying to make the platforms very similar, but still have a distinct delivery difference.
Graham: And Instagram, I assume, is still just all about the pictures primarily.
Derek: Pictures and videos.
Graham: Yeah, yeah. Okay, so let’s say that I, just as a float center owner – which I’m guessing this person is having the same thought process – but I’m like, okay, I want to rock out Instagram. It’s mainly visual. There’s photos and I think float tanks and float tank centers make for some really good photo content.
Derek: And there’s a different audience that might be on Instagram more than are on Facebook. Like, I feel like everyone’s on Facebook, but maybe a more targeted, younger demographic’s on Instagram, so if you’re really trying to go out there and, yeah, you can demographically target by age, but if you really want to be on a platform that your audience uses more than daily, hourly in some cases, I’m a huge fan of Instagram. I’m on that all the time. If you see me on my phone, I’m probably not checking emails. I’m really on Instagram.
I mean, when it comes down to it, Instagram ads are one of those things that, if you want to completely rock out on that all by itself, go for it. Test it out, right? I feel like it’s going to be pretty hard to get people on Instagram to book a float. Yeah, you can link to something and then they can go in through a paid Instagram ad and hit your booking manager, but, you know, they’re really there to just browse pictures. The Instagram browser’s not the greatest experience, as far as the web browser that’s within Instagram. And so I feel like if you want to build brand awareness, try to get people from that state of not knowing what floating is to curious about what floating is, Instagram might be a great visual platform to do that because it can’t get lost in copy. If you’re not a good copywriter, great. The first thing that’s going to catch people is a great picture or video.
Graham: So would you say posting on Instagram is useful and, maybe, ads on Instagram aren’t as much? Or, I guess, what’s your take on the organic posting versus ads on Instagram, specifically?
Derek: So I do a lot of ads on Instagram. If I’m doing something on Facebook and I’m boosting it, I’m probably also doing it on Instagram, and the Facebook ads platform, you can do more than just Instagram. You can also do Facebook Messenger ads, you could put ads on the Marketplace. The Facebook ads platform, you could hit whatever Facebook owns, you could probably advertise on that network, so Instagram is just one of many places you can advertise on the Facebook platform that’s not Facebook.
Graham: And so I guess I was asking because you said that you don’t really see people on Instagram going to actually book a float, so what’s the return on ads? Or what’s the value of kind of running ads on Instagram? Or even backing up further: why do you think that people would come in to book a float off Facebook, but not off of Instagram as much?
Derek: Well, I think the way it kind of works out is Instagram, there’s not really an easy desktop platform whereas Facebook, there’s a desktop platform and so even though the majority of people are accessing Facebook and Instagram from mobile, I see a lot more conversions coming from the desktop platform. I think just because it’s easier to enter your credit card information, you probably already have that information saved in your browser. It’s easier to type in passwords that are your favorite passwords that you keep reusing all over the internet. It’s just a more native experience and that’s shifting. Like, more and more when the mobile browsing gets better, people are just going to naturally shift to buying things off of mobile but, you know, integrations with Apple Pay is going to come and that’ll make it easier to book. But until it’s easier to book mobile, most people, I feel like, are still going to book on a desktop.
Graham: Interesting.
Derek: At least that’s with Portland. I mean, maybe Portland’s that counterculture where, you know, people are not buying on mobile, but I feel like it’s a lot easier to buy on desktop than it is mobile.
Graham: And it’s an interesting theory. I mean, either way, it seems like, both in talking to other float tank centers, that they get more bang for their buck with Facebook, and also not even float tank centers. Just doing some research into advertising on social media in general, it just seems like Instagram ads are not quite as successful for a lot of people as Facebook ads are. And maybe it’s just you really need to go with those products that are so visual, you know? Like, I could see clothing, for example, doing better on Instagram than on Facebook, and maybe floating is just so experiential. It doesn’t have that same, what you’re viewing is actually the product and so an image-based platform is more successful. I’m not exactly sure. Again, it just seems like I-
Derek: So, you can sell some really quick Stories on Instagram and do quick ten second Instagram Story ads, and so it’s more of I use, when I advertise on Instagram, it’s more of an awareness thing. I’m not looking fully for conversions. A lot of our marketing at Float On isn’t directly tied into conversion, which is counter to what I say for a lot of starting centers-
Graham: It is counter to what you say, yeah.
Derek: But for starting centers, you’ve got to really seek those conversions. So if you’re, again, strapped for cash and you want to go ahead and put your money where you’re going to get money back, test it out. Maybe Instagram’s a hit in your community, but I would put my money on Facebook. When you do have a little bit of budget or you are just a super user of Instagram like myself and you have fun just using it and you’re going to use it as your center quite a bit, develop an audience on it. I mean, I think Float On’s got, like, 17-1800 fans, which is a fourth of what we have on Facebook, but they’re super engaged. When I actually post on Instagram, I get a lot more engagement. I can get up to 100 people liking something out of 1500 people, whereas I post on 8000 on Facebook and, maybe, 20 people like something.
Graham: Yeah, and we did a good episode before too, so go look it up. Just if you type “social media”, it’ll turn up on our site, but it’s on how you can cross-post. You know, do a Facebook post and make sure that’s going out to Instagram and vice versa, so it doesn’t even need to cost you more time when you’re – either running ads or not – really cross-posting between Facebook and Instagram, which is great. Or, at least, that time is minimized.
So that’s the nice thing, you know? If you want to maintain an Instagram, if you don’t care about it being your primary social media platform, there’s a lot of ways to do that without adding too much to your plate.
Derek: Right.
Graham: And yeah. I think that’s all I have.
Derek: Yeah. If you’re a fan of the platform, develop it, but only when you can have the extra money to not care about return for Instagram.
Graham: Cool. And if you have your own marketing questions or any float-y questions at all-
Derek: Go to floattanksolutions.com/podcast.
Graham: And we’ll talk to you tomorrow.
Derek: Take care, everyone.
Graham: Bye.
Recent Podcast Episodes
What Causes that Float Tank Twitch? – DSP 244
Graham and Ashkahn discuss what causes that mysterious twitch people sometimes experience in the float tank, called the hypnic jerk (AKA hypnagogic jerk, sleep start, sleep twitch, myoclonic jerk, or night start ). While the guys offer up some interesting theories, there’s not a lot of research that’s been done on what causes these, so we’re left with theories, more or less.
Ashkahn thinks it has to do with pancakes.
Does floating impact the Parasympathetic Nervous System? – DSP 243
The Parasympathetic Nervous System is the part of your body that gets really excited when the rest of your body is winding down. Taking care of the digestive and rest systems are an important part of human health and physiology. How do float tanks affect this system?
Many of the studies on floating have demonstrated an impact on the parasympathetic nervous system. Graham and Ashkahn talk about the information that’s been studied so far.
Getting Salty With Speakers – Professor Hu – DSP 242
Dr. Peicheng Hu is a researcher from China that studies floatation therapy over there. He’s speaking at the Float Conference this year so Ashkahn decided to take the opportunity to talk to him about the Chinese float industry and some of the differences in the practice as well as the type of research being done out there.
Are Google Ads Important – DSP 241
When looking at online marketing, Google Ads seem like an obvious choice, but are as relevant for Float Centers as they are for other businesses? The most useful thing these ads do is boost search result placement, but if the ads are to boost the ranking of a float center that is the only center in town, it’s not going to affect search results much.
Derek and Graham dissect the platform and really focus in on the uses (or lack thereof) of Google Ads for float centers and provide tools and tips for online marketing and how to make it as effective as possible.
How to Build Community Relationships from Home – DSP 240
Building community relationships when you’re already working 12 hour days at your float center can seem impossible. How do you make those connections when you’re busy during business hours?
Derek and Graham tackle this problem and focus on it from personal experience. When Float On was just starting up, Graham was always running around, but still found time to grab a tea with local wellness professionals in his down time just to chat and hang out. Derek also points out that there’s plenty of social media tools that you can use between transitions when you have a couple minutes.
Latest Blog Posts
Fancy Acronyms for your Business Plan: TAM, SAM, and SOM
In this post, we’ll be looking at those enigmatic acronyms: TAM, SAM, and SOM, which are the backbone for the market analysis section of your written plan. We’ve helped a couple hundred float centers to develop their business plans, and we’ve found that this one area generates the most questions, and seems to generally be the most difficult to wrap your head around.
The Float Tour Blog – Issue #9
The Float Tour makes a stop in Tulsa, OK to visit Dr. Justin Feinstein’s Float Clinic and Research Center at the Laureate Institute of Brain Research (LIBR).
Rather than following the usual path of incremental progress with its research, LIBR is tasked with pursuing alternative treatments that have a chance of “shooting the moon” and making potentially large leaps in medical progress. Float tanks are just the kind of technology they’re looking to explore.
Float Tank Centers for Sale
On our journey we found at least three owners who are actively looking to sell their float tank centers, and in all three cases the centers are doing well. Life often calls us in different directions than we expect.
In case you’re in the market for a pre-established business, without all the trials and tribulations of starting from scratch, here’s information on two centers that are, for the moment, available to swoop in on…
The Float Tour Blog – Issue #8
The desert is vast and the sun is harsh, but it doesn’t deter floating. We’re officially off the beaten path. From here, the float centers have become a bit more spread out. Everywhere we go, however, the people continue to be kind and eager to see us.
Everything in between Arizona and Texas is nestled in between some of the major manufacturers in the United States, providing some resources that other areas just don’t have. Areas that might find building out a center prohibitively expensive due to additional shipping costs, not to mention that real estate is cheaper than in major metropolitan areas, can save a bit of money when planning their buildout.
