Something in the world of floating have you stumped?
Show Highlights
It’s no secret that Graham and Ashkahn are shutting down the podcast (check out the resources for details on how to call in for the finale), but why?
Today, Graham and Ashkahn talk about all their projects that they’ll be dedicating themselves too now that they don’t have a daily podcast to rush to, everything from the mundane to the insane.
Show Resources
An Important Announcement from the Daily Solutions Podcast
If you’d like to sign up to ask a question on our two-hour call-in show, November 29th at 3 pm PST, go to floattanksolutions.com/dsplive.
HelmBot.com for more details on the HelmBot.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: So concludes the Mr. Epsom saga.
Ashkahn: Quite a tale.
Graham: I am Graham.
Ashkahn: I am Ashkahn.
Graham: And together we are Grashkahmn.
Ashkahn: We can answer your questions.
Graham: We are answering another question today, but before we get to it, quick announcement.
Ashkahn: Yeah, you probably heard by now, so we’ll just the highlights.
Graham: Yeah, we’re winding down the podcast, we got our final episode on the 29th.
Ashkahn: It’s from three to five o’clock PM Pacific time. It’s a live call-in show.
Graham: Be there or be square.
Ashkahn: We’ll be videoing it. If you don’t know what we look like, it’s gonna be …
Graham: We’re not just illustrated for starters.
Ashkahn: Yeah.
Graham: We’re real people. You could find that out if you-
Ashkahn: You’ve probably been picturing in your head one of those statues of Greek gods.
Graham: And you’d be right.
Ashkahn: Yeah, prepare to be even more impressed.
Graham: All right, today’s question is, “What else do you have going on that’s so important you gotta end the podcast for, huh?!”
Ashkahn: Getting some guff, okay.
Graham: Yeah, and we got a lot of write-ins of congratulations and how much people have been liking it, and also some, not hate mail, but questioning emails. So this is pretty representative, I think more on our side ’cause I thought this was a hilarious question.
Yeah, I don’t know man, probably finally start my-
Ashkahn: We’ve got lives to live.
Graham: Start my dream of actually creating all-terrain animal feet. I really wanna have animal slippers that you can go hiking in.
Ashkahn: Slippers, okay. Not feet? I thought you were talking about genetically modifying animal feet.
Graham: No.
Ashkahn: You’re just talking about slippers.
Graham: Animal feet slippers, yeah.
Ashkahn: Yeah, we’ve talked about this. There’s basically, we think, a very underserved market out there of people who want fun things typically made for children in much more robust adult form. Like really nice animal slippers, or I’ve wanted a really nice bow tie that squirts water out of it. But if you go to get a bow tie that squirts water out of it …
Graham: White tie umbrella hat.
Ashkahn: Yeah, they all look super hokey and cheap and you can clearly see where the squirting is. It’s like, come on.
Graham: Yeah, bring it.
Ashkahn: Yeah.
Graham: And we will, we will bring it, so.
Ashkahn: So.
Graham: That’s where we’re gonna be spending most of our time on from here on here on out.
Ashkahn: Yeah, adulttoys.com I think is what we decided …
Graham: I think that one might be taken.
Ashkahn: We’re still trying to figure it out.
Graham: Don’t go there, we’re not gonna put that one in the show notes. Yeah, that would be awesome, that is actually one of my dreams, that was not a joke but that is not what we’re immediately spending time doing.
Ashkahn: No we’ve had this plan for a while of really wanting to make sure that a properly well-established moon colony exists.
Graham: It’s true, it may sound silly.
Ashkahn: It’s time, we can’t keep putting it off.
Graham: It sounds silly to me.
Ashkahn: The moon’s just gonna keep getting further away, we gotta act now.
Graham: One potato chip of weightless per year is what you weigh on the moon. Yeah, so that’s … If you have money, a lot of it and you wanna contribute to-
Ashkahn: Yeah we’re missing that part.
Graham: The development of humanity, then this is your freaking chance.
Ashkahn: But we have a name already.
Graham: You could be a hero.
Ashkahn: It’s, I’mgonnagetmooned.com.
Graham: I don’t know if that’s probably taken. We’re not gonna put that one in the show notes either. Now that I think about it. Yeah, what should we … That’s pretty much it, right? That’s the big ones.
Actually, what we wanted to spend some time doing, we hoped, was a petting zoo. but instead of animals … No, so we … Part of the weird thing about being Float On is that we immediately started five companies instead of just running a float tank center.
Ashkahn: Yeah.
Graham: And turns out they all take time and attention and –
Ashkahn: A full amount of time each.
Graham: Yeah. So we work five full jobs each, which is crazy and we switch back and forth and really focus on different projects. And fortunately a lot of the things we’ve been doing are stabilizing and able to run themselves a little bit more. We’ve hired androids to take up our role on this podcast for example.
Ashkahn: Yes.
Graham: I am Ashkahn. And the thing that we’re going to be focusing on, at least for the next couple of years probably, is trying to transition more into spending some time on the Helm, and both improving the software for existing clients in the float industry and branching out into some new other industries outside of just floating.
Ashkahn: Yeah, it’s been seven, six years, something like that. It’s been a lot of years since we started Helm.
Graham: Feels like lifetimes.
Ashkahn: So it’s developed a lot, it’s got a pretty nice foundation and it’s really fun for us to work on. We love working on it, and so when we were talking about the work we really enjoy, we kept coming back to the Helm, because I think we’ve been really satisfied with programming and how magical it feels to do something once that then prevents you from having to do the same thing a million times. Making buttons for things.
Graham: And it’s cool. Yeah as we do it, it’s saving everyone in the float industry time. We can add these features that not only benefit us in Float On, but immediately upon implementation, are available to every single center out there. And hopefully can help people save a little more of their time and actually fill up more of their tanks. So in terms of important work and satisfaction per hour spent, it’s also, the Helm feels very productive in that sense for being useful.
Ashkahn: And it’s not just… When we first started, it was like, “Yeah, this is fun. Get a couple of float centers.” And now there’s a bunch of float centers using it, and so it feels really powerful to be able to work on it and improve it and really impact that many people. And hopefully, have other people like massage and stuff like that save people from some of the other generic spa software that they’re using out there.
Graham: Yeah, so things like eventually developing software for escape rooms and all kinds of different silly things like that too, yeah. But yeah, that’s probably gonna be the future for us, is a lot of Helm work and of course, we’ll still be around, we might even pop back on, do Occasional Solutions Podcasts.
Ashkahn: Yeah.
Graham: Is a rough idea. But yeah, we might do some special broadcasts every few months and hop on and see if there are new questions coming in, answer them or just chat about important developments in the industry too. So don’t think we’ll be totally gone.
Ashkahn: Yeah we’re still here.
Graham: Yeah you’re stuck with us.
Ashkahn: Yeah.
Graham: Like it or not.
Ashkahn: We’re just gonna be having these conversations at each other without microphones. But we’ll still get together every day and answer a question that I come up with from now on.
Graham: Or if you have other ideas for not just float related questions you’d like to hear us answer, let us know. We’re open to more general solutions. All right, I think that’s pretty much it-
Ashkahn: Yeah.
Graham: For this episode.
Ashkahn: And yeah, if you’re on the Helm, get pumped. We’re gonna be taking it to the next level-
Graham: Yeah, you’re about to see some-
Ashkahn: In the next year or two.
Graham: Yeah, pretty cool improvements coming your way.
Ashkahn: Yeah we’re shipping every single float center a real Helm robot to do tasks for them.
Graham: Don’t hold us to that, that might be …
Ashkahn: Helmbot is going to be alive.
Graham: All right. Don’t forget to tune in, coming up right around the corner, November 29th.
Ashkahn: Yeah.
Graham: Live two-hour call-in extravaganza, three to five PM, Pacific time.
Ashkahn: Yeah, buy a couple of extra phones just in preparation.
Graham: All right, we’ll see everyone there.
Ashkahn: Right.
Graham: Everyone. Bye.
Recent Podcast Episodes
If Money were No Object – DSP 353
Graham and Ashkahn have some fun and talk about all the crazy things they’d add to Float On if money were no object. They cover everything from the impractical to the insane. And Ashkahn reveals his love of robots… and sandwiches.
Accepting Insurance for Floats – DSP 352
There are rumors everywhere in the float industry about float centers billing insurance for floats and how they pulled it off. This podcast is no exception!
Listen to Graham and Ashkahn opine on the hypothetical and the barely confirmed tales they’ve heard about the possibility of float centers getting that sweet sweet insurance payout, and then listen to the guys talk about the realities of accepting insurance and how it’s not all it’s cracked up to be.
Surviving a Recession – DSP 351
Graham and Ashkahn take on the unenviable task of talking about the harsh realities that the float industry will likely face in an upcoming recession, as well as how to be prepared for it.
The guys discuss what it was like for Float On opening during 2010, and the pragmatic view of the things most likely to get cut and who will and likely won’t survive an economic downturn.
How to Talk to New Float Enthusiasts – DSP 350
One of the most amazing things about the float industry is how open and friendly everyone is. Every float center we’ve ever talked to has stories about receiving help, advice, or information from another center or offering it themselves. It makes sense that float center owners would want to pass this goodwill on to the next enthusiast who comes knocking, but it can get a little time consuming talking to everyone.
Graham and Ashkahn share advice on how to enthusiastically and efficiently talk to new floaters without burning yourself out or make it feel like you’re having the same conversation 100 times in a row.
Staff Doing Tasks Differently – DSP 349
If you run a business, one of the benefits is that it’s run exactly the way you want it, right? If the “millennials” that you hire don’t do the job exactly the way you want, they’re wrong, right?
Well, maybe. It could just be that the people on the ground doing the day to day operations have their own ideas about what works best. Efficiency is a big deal when running a float center and if there’s something that takes 20 seconds longer per room, that could be the difference between a late float and an on time one.
Ashkahn and Graham share their perspective on how best to manage employees who have different ways of operating their shop and how the standards were formed at Float On.
Latest Blog Posts
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2018 Conference Program Introduction
It was absolutely our pleasure to, once again, host the Float Conference here in Portland. We couldn’t help but be slightly nostalgic remembering all the Conferences we’ve held, all the way back to 2012. Below is the complete introduction for this year’s program intro. While this may be our last year hosting, we look forward to what the rest of the industry has in store for us in the future.
The Daily Solutions Podcast – Our Top 5 Episodes from July
This month has been filled with some amazing episodes! With our run up to the Float Conference, we’ve mixed things up a bit for the podcast. Ashkahn has taken on talking to the speakers at the Conference and giving them an opportunity to speak directly to the industry...
